Ramkay Agencies - Chennai Ranked #8 of 37 Service Centers

4.5 from 2 reviews

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Telephone 2:
Email:
crmservice@ramkayfiat.com
Website:

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Address:
Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 India
  1. bharathj85

    bharathj85 Regolare

    Messages:
    370
    Chennai
    Ramkay are okay for just servicing and not for problem identification and fixing them but they are trying their best to do their best.
  2. naveen2cool

    naveen2cool Superiore

    Messages:
    651
    Chennai
    Went to Ramkay today and the service center was encouraging mainly because of its size. Chennai FIAT owners can now rejoice as I hope we don't have to wait long to get a slot for service.

    I changed my air filter, have put in the new paper AC pollen filter and also changed my brake and clutch pedal rubbers as they have worn out completely.

    Checked the brake pads and they had some life in them

    I also complained about rattling noise and they tried their best to arrest it and promised to arrest them fully when I come for service.

    So far so good. Wish them all the best and I wish they show that extra bit of care going forward
    I was also given a dry fruits pack as gift :)

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    - - - Merged Post - - -

    bharathj85,

    Even for normal servicing, people have to wait to get a slot and also it takes more than a day for servicing. With Ramkay , the load on RDC will also come down and every one will live in peace:D
    Last edited: Jun 26, 2013
    3 people like this.
  3. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,327
    Chennai
    Linea 1.3
    Bharath, I see Tensingh as the only strength of RDC. Fiat owners can't just rely on a single person for servicing their cars in this big city. If RDC did not diagnose the issue, I would have been surprised. But I wish Ramkay will get experienced in due course of time. What I like about Ramkay is their Attitude and the willingness to serve the Customers which we have never heard of from a Fiat Service Center.

    Even this is no surprise to me. The MD of the company itself has said that servicing Palios is a challenge for them. Then, how can we expect that the SAs would have been trained on the variants and the models of Palio? They are no enthusiasts to know everything. Also, talking about Jeep is also too pre-mature now. Talk to any one in this country and ask them what a Jeep is and 99% of the people will tell that it is a product from Mahindra. :D
    Last edited: Jun 26, 2013
    3 people like this.
  4. bsrej

    bsrej Amatore

    Messages:
    227
    Chennai
    Chennai
    Linea T-Jet
    Did anyone here has informed Ramkay about this forum and this thread ? It would be better if Ramkay folks know that we are discussing about their service :)
  5. naveen2cool

    naveen2cool Superiore

    Messages:
    651
    Chennai

    We haven't yet. Do let them know when you go there the next time. I'm sure Ramjn will ;)
  6. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,327
    Chennai
    Linea 1.3
    Need not be. They can do a good job if they are serious about customer service. Fiat can succeed only if every customer of theirs are treated well at the service center regardless of whether they are member in TFI or in any other XYZ forum.
    2 people like this.
  7. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,327
    Chennai
    Linea 1.3
    I got a call from Ramkay few minutes back and they reminded me for the service I booked for this Saturday. I requested them to postpone my appointment by another week and they noted down the same. They told that I would get a reminder call next week. :)
  8. Even I got a call from Ramkay at the same time. But I cancelled My Saturday booking and planning to take the car next wednesday.
  9. naveen2cool

    naveen2cool Superiore

    Messages:
    651
    Chennai
    I got a call from Ramkay inviting me to their inauguration tomorrow :)
    Last edited: Jun 27, 2013
    2 people like this.
  10. At what time is the Inauguration ? Anybody planing to go ? Let me know. I will try to come.

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