Ramkay Agencies - Chennai Ranked #8 of 37 Service Centers

4.5 from 2 reviews

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Telephone 2:
Email:
crmservice@ramkayfiat.com
Website:

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Address:
Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 India
  1. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Drop a stinker of an e-mail to Fiat, copying Ramkay. IMO, you are being too kind.
    1 person likes this.
  2. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,273
    Chennai
    Linea 1.3
    Finally got call from the SA. He first apologized for the delay as he got into some personal issues and was late to office today. Many of their drivers are also on leave due to the rain today. He told me that they will take my car on Friday morning for sure. I will be out of town till this weekend and asked them to collect the car on Monday. He promised me that they will do and also told that I am free to drive 1500 more kms and what ever is done within that period will be recorded as part of the service done by them.

    Corrective action is encouraging but this should not have happened in the first place. This has made an unpleasant experience with Ramkay.
  3. PranavOne

    PranavOne Amatore

    Messages:
    91
    Chennai
    I left my car yesterday for 3rd service at RAMKAY. I pointed the pulling issue to the test person "Madan", for 100 meters distance 1 meter L/R right pulling is normal, he said. Is it correct?

    I had steering shudder issue also, Today morning the service adviser Mahesh called me and asked my approval to change the ROTOR and Break pads. The ROTOR will come under warranty, he said. Plan to take delivery on tomorrow morning, will provide a detailed information later.
  4. Narayan

    Narayan Regolare

    Messages:
    282
    Chennai
    My Experience with Ramkay was so far so good. First time i visited them was during the free Fiat Camp, and they received me well and the overall experience was good. I stepped into them for an issue with my wipers. They (only the front ones) stopped working suddenly a few days back.

    I took my vehicle to them the next day morning, without an appointment and requested for assistence since it was raining that week. They obliged to my request, checked the wiper and corrected the wiring. The SA (John) claimed that it was more because of some loose connectinos (i dont know how that could happen), but the issue was fixed in close to 2 hrs !

    I was charged a service fee of 175 + tax for this work, which i felt was reasonable.

    I had also visited RDC earlier, i felt, Ramkay has better potential to do bettern than RDC.
    Last edited: Aug 23, 2013
  5. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,273
    Chennai
    Linea 1.3
    Last edited: Aug 26, 2013
    4 people like this.
  6. jumu

    jumu Superiore

    Messages:
    969
    Chennai
    Fantastic view of the service bays. Just how it should be .

    Abdul
  7. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,273
    Chennai
    Linea 1.3
    And it was nice meeting Pranavone (TFI'ian). Actually, he identified me and we exchanged our pleasantries. :)
    Last edited: Aug 26, 2013
    1 person likes this.
  8. jumu

    jumu Superiore

    Messages:
    969
    Chennai
    Not surprising at all Ramesh. Actually you are one of the more well known Tfian in the south!!:)

    Abdul
    3 people like this.
  9. Pradeepsrec

    Pradeepsrec

    Messages:
    11
    Chennai
    Hi All,

    My brother dropped Punto (petrol) for the first service (5 months/5000 kms) at RAMKAY. I noticed that Punto doors had some rubber bushes (its in car body where the door closes) in them and I had seen in the front and rear. However, SA told my brother that there are no rubber bushes in the doors. Is that correct?
    Also, we have an issue with the front left door not being closed properly and we need to close with a heavy force. Is that something to do with the runner beading and vacuum? Anybody else faced this issue?

    Regards,
    Pradeep
    Last edited: Sep 4, 2013
  10. bharathj85

    bharathj85 Regolare

    Messages:
    370
    Chennai
    Guys left my rusty to Ramkay last week as i found suspension to be hard and had rattling near the driver side seat belt. They replaced the front two shocks in warranty and even my rattles has been vanished. Madhan was the mechanic. He showed so much interest and did my car personally even SA's were least bothered about my complaint since it was a warranty replacement. I dont know why they treat like that when they replace the parts in warranty.Mechanics are very good in ramkay than SA's.

    I was happy with the service and when i reached home i noticed that the driver handle was broken from inside and the car was unable to lock. Then i had no other way than got them fixed with my local accessories guy.

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