Ramkay Agencies - Chennai Ranked #8 of 37 Service Centers

4.5 from 2 reviews

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crmservice@ramkayfiat.com
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  • Ramkay Agencies - Chennai
    Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 IN
    12.95879 80.249315

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Address:
Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 India
  1. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Ravi sir, was the service done before the schedule or before the required number of kilometers were done?

    Asking cos I did my second service before 15k and the service coupon expired warning came after I touched 15k kms. Me thinks the coupon shows up on the examiner only after kms or time cross the defined limit, not sure.

    My service was at RDC and Ramkay guys were glad to delete the coupon for me. 5 mins job, can be done at any FASS.

    Sent from my GT-N7100 using Tapatalk 4 Beta
    1 person likes this.
  2. J Ravi

    J Ravi Esperto

    Messages:
    2,293
    Bangalore
    The sixth servicing was done 2265 km and two months in advance. When they connect the FIAT examiner, they should reset the service reminder in each service. After resetting, the service reminder showed 15 k km! I have never faced this goof up in Concorde Motors, Bangalore. I learnt a lesson: in future, while taking delivery, I will first check the service reminder.
    1 person likes this.
  3. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Brilliant work.

    This is what I am recommending for the enthusiasts to downgrade the GC. One prospective tjet customer (TFI member too) approached CAI in Coimbatore and requested them to replace with old suspension and it seems they have rejected it and said it is not possible. I am still clueless on why it is not possible and why they said this.
    1 person likes this.
  4. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Ramesh, even I was. This was the funny incident I mentioned. I was literally ROFLing when the SA called me up regarding this.

    I was at Ramkay and gave the order for changing the struts after checking for availability with part numbers and I come back to office.

    I get a call. Conversation goes like this.

    SA: Sir, it seems it is not possible to do this. You need to change the rear anti roll bar too and they are not in stock.

    Me: Anti roll bar or anything does not need any change am very sure. Also, the required 4 struts are very much in stock. (It was kept aside in spares for my car)

    SA: Sir, but we are not sure about this. We have never done this. We need to confirm from Fiat before you proceed.

    Me: Why?

    SA: Because of underbody scraping and low GC only Fiat did this upgrade, now how can we go back and do that?

    Me: Hey, am paying for the stuff and I have both flavors of the suspension and I prefer the one am asking for. End of story.

    SA: But what if you come back to us if your underbody is scraping or any other complaint?

    Me: Forget that buddy, I wont.

    Okay sir, let me check with my manager and get back.

    He calls back and says, okay sir we will do it but we need a written statement from you. I said fine, whatever.

    But then, I was not asked for the same today. :)

    So basically, they are unaware as we have identified the issue and want to roll back. They are puzzled. In case the service center doesn't budge better to escalate to Fiat or get parts from 99rpm and do it outside. :)
    3 people like this.
  5. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Congrats. As far as I know yours is the first Fiat to get the GC downgrade. First in TFI for sure. :D
    1 person likes this.
  6. jumu

    jumu Superiore

    Messages:
    969
    Chennai

    ....and I am the first to upgrade and downgrade or reverted GC to OE status. Got it done last week ...

    Abdul
    Last edited: Aug 8, 2013
    3 people like this.
  7. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Wow. This is brilliant Abdul. Now I think many more will take this route. :)
  8. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Our member sunswape too has got his front struts alone replaced(from 2012 to pre 2012) recently. I saw his posts in one of the other forums. :)
  9. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Ramkay has blundered with my invoice. :)

    I have been overcharged for the front struts by approx 150 INR each. Will ask for an explanation tomorrow.
  10. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Just spoke to the concerned and they have promised to do the needful. :)

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