Ramkay Agencies - Chennai Ranked #8 of 37 Service Centers

4.5 from 2 reviews

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crmservice@ramkayfiat.com
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  • Ramkay Agencies - Chennai
    Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 IN
    12.95879 80.249315

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Address:
Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 India
  1. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    SA Mahesh just called. I told him that glow plug is covered under extended warranty. He is still not sure and will check. :)

    Also, he informed me that the brake pad and disc needs replacement as the current pads would not last more than few hundred kilometers. I asked him to go ahead and change both pads and disc.
  2. jumu

    jumu Superiore

    Messages:
    969
    Chennai
    Ramkay is a case of "just married". Its early days. How long the wax stays is a question mark.


    Abdul
  3. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    For all of my services with TAFE, they always cleaned the car's interior and polished the dashes to give it a shine. I hope Ramkay will also do the same for ever.
  4. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    I am sure it is there to stay. :) I will be the first one to criticize them if not.

    Sent from my GT-N7100 using Tapatalk 4 Beta
  5. Thanks DRIv3r. I got a call from SA that Car is ready. Will be going in the evening at 6 PM.
  6. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    Got update from Mahesh just now. GC is done and the car is going out for the road test. Glow plug replacement is approved under extended warranty and it is replaced too.

    Pending works - Brake disc and pad replacement, Body work

    I am getting regular updates from Ramkay. :clap
  7. teky

    teky Esperto

    Messages:
    1,587
    Chennai
    Good to hear a positive feedback. As I had told earlier my bike gets serviced regularly at the Ramkay and we always come back with good smile with the SA.

    Is the timing getting done as well? If it hadn't been changed at 60K then RDC missed any important bit according to service manual.
  8. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    I am worried on this part, teky. The car went for the 60k service at RDC a month back and the total bill seems to be around 15k. linealover's brother is quite sure that timing was not done. I am wondering how did RDC miss that if the replacement at 60k is mandatory for the 90hp engines. I may mostly ask the Ramkay guys to replace it. Can't take any chance.
  9. punto90hp

    punto90hp Timido

    Messages:
    7
    KANNUR
    I visited Ramkay recently. the treatment was really good. only that in TAFE whenever i took my car for rectifying small niggles, they delivered car after washing the car. but in Ramkay they asked whether car to be water washed (which was charged extra). i was surprised, but was willing to pay. one more thing that i noticed was there was no feedback form to be filled and i did not get any call from fiat for feedback...
  10. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    Timing chain is being replaced today at Ramkay.

    RDC has done a blunder by not replacing the Timing chain during the 60k service. The SA, Abin Ashok seems to have advised Timing Chain replacement is not needed because there is no noise and it is good. I am guessing they might not have had the spare on that day. Even worse is that they did not even update the service record in the Fiat database. Ramkay was not able to find the 60k service record for this car. I have contacted RDC guys on this and they said they will update it.

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