Pinnacle Fiat, Kochi Ranked #28 of 37 Service Centers

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  • Pinnacle Fiat, Kochi
    Near Municipal Town Hall, NH47, Chagampuzha Nagar P O, South Kalamassery, Ernakulam District Kochi, Kerala 682033 IN
    10.0423506 76.3183844

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Near Municipal Town Hall, NH47, Chagampuzha Nagar P O, South Kalamassery, Ernakulam District Kochi, Kerala 682033 India
  1. Anoop Puravankara

    Anoop Puravankara Timido

    Grande Punto 1.3
    friends, I had my 75000 km service from the newly opened exclusive dealer on 09/10/14.
    I was shocked by the service given by them...i called them on 08th and booked the appointment for the next day and to my surprise the sa called me on 09th morning and said they are sending a person to take the car from my home.."a dream comes true"..@11.30 the sa called me and informed about the work and estimated amount. 10th evening the work was completed and they informed me they will deliver the vehicle at my place..but i wanted to do a td so i went to the service center.
    the washing was neatly done and was ready for delivery (unlike hyson fiat cochin). Sa detailed me about the work done and the bill. The service cost was also reasonable (10717 including front brake pad set ), last time hyson charged me 28957/- for the 60000km service and the failed to rectify many complaints which i mentioned including the horn complaint.
    The glow plug had some problem and the sa told me that it is covered under warranty but will take a weeks time as they have just started the service. Even I had problems with the steering controls which the hyson service people were not able to rectify but the sa at pinnacle informed that the machines for this has not yet come and they are expecting it in a weeks time.
    So the overall experience with pinnacle and the sa was above expectation. Hope they will continue the same kind of service.
    Saji Babu, pdash, anand3636 and 2 others like this.
  2. limraj

    limraj Esperto

    Linea 1.3
    Wonderful. Can think of next service there
  3. pv_krish

    pv_krish Regolare

    Grande Punto 1.3 90 HP
    Good to hear such positive reviews about service centers, they are far and few. Hope they would continue doing the same.
  4. anand3636

    anand3636 Amatore

    Cochin (KL - 44)
    It will be a good alternative for the already crowded Hyson. Glad to read a the +ve review.
  5. bibin

    bibin Regolare

    Anoop Puravankara

    i had my 60k service from Pinnacle fiat, service was ok but the bill was around 29k which includes clutch replacement and gear cable change.

    the labour for gear cable replacement, which SA told me was broken and was 3k , is that much effort is involved in it?

    Please see the bills attached. IMG_20151010_163037.jpg IMG_20151010_163625.jpg
  6. toms

    toms Timido

    On 8th Dece 2015, I had the 30K service of my Punto 1.3 MJD done at Pinnacle FIAT. The car was purchased from
    Ramkay FIAT Chennai in Aug 2014. (In fact we drove to Kerala to escape the flood in Chennai. Actually I laso had driven the car through flood water that covered almost the entire tyre height for about half a kilometer in OMR, Chennai. But the car performed well without stalling and we are able to drive home safely.) Apart from the regular service, the breakpads and wipers were changed. These were reccommended by Ramakay FIAT service centre in Chennai earlier.
    The best things were -

    1. They provided the service appointment on 8th Dec although I called only on 7th.

    2. The work was finished by the evening of 9th (this is important for me because if I were in Chennai I do not think the servicing would be possible anytime this month considering the piling up of flood affected cars in Chennai).

    3. They did a pretty neat job ( the car was driven back to Chennai on 10th and as of now the car added an extra 1000 km since the service and has no issues). The service advisor and other staff members were quite helpful. Overall it was a pleasant experience. (Well, they pasted their sticker "Pinnacle Fiat" on the car without telling me. Ramkay did not do that I although I purchase it from them! But I can excuse that considering the good experience I had with Pinnacle.) AS of Ramakay Service Centre in Perungudi, Chennai, I have only good experiences so far. I must say I am very happy with FIAT (both the car and services). This is especially so since my prevous car was a Skoda Fabia for which the service and repairs were too much hassle every time.
    Last edited by a moderator: Dec 16, 2015

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