Pandit Auto - Bavdhan - Pune Ranked #2 of 37 Service Centers

4.4 from 5 reviews

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Address:
S.No 19/1, Mumbai Pune Bypass Road, Bavdhan, Pune, Maharashtra 411021
  1. vineet_k21

    vineet_k21 Novizio

    Messages:
    27
    Pune
    I recently got some denting/painting work done for my Linea at Pandit Auto in Sahkarnagar. Overall the quality of work seems to be ok and cost estimates were also right. But the advisor availability and time taken to process the paperwork need considerable improvements. I was that the car was ready on the committed date but there were some minor stuff which required to be attended. Although I got it all done, again too much time was wasted. At 615 pm all SA went home leaving only myself, a few customers and some mechanics (actually one of them is really good..better than SA;) ). The washing of the car wasn't good either.

    There were a few niggles which I requested the guys to look at but I was told those will be addressed by Tilak Road workshop.

    Overall 3.5/5
  2. mahesh.bandel

    mahesh.bandel Amatore

    Messages:
    240
    Pune
    Grande Punto 1.3
    I do not have enough patience to write a long reply of negative feedbacks for Pandit Auto, Akurdi which is now shifted to MIDC bhosari.

    1. Each time my car was serviced, I received only the Ley Fob without the keychain.
    2. CD's stolen every time.
    3. Car returned with new scratches.
    4. Zero satisfaction on complaints. Rather found new issues always after servicing.
    5. A big zero on commitments, i never got a call from pandit auto that my car is ready. every time i need to ring them up & ask for the status. And no surprises, the answer u get is, work is still going on sarrr, i will TRY to give the vehicle by eod tomorrow.
    6. How much time does a paid service usually take? 1 day, 2 days, 3 days! My vehicle was dropped for a 60K paid service(Without any complaints, Plain paid service) at pandit on 02 Jan 2012 with a commitment of next day delivery. I called up the SA Mr. Ravi on the 04th Jan, not even 03rd. got a reply that the vehicle is not ready & the pulling problem (Not Known to me)is not yet resolved. It was another surprise for me. But the best was yet to come.
    Finally on 7th Jan the car was ready & i took delivery. On driving about a kilometre found the car was jumping like a kangaroo out of the bushes! Even the headlamp beam on the road was shuddering. Returned the car back to them the very next day. My car was lying with the dealer with a gifted problem from 08th jan to 02nd Feb 2012!!!!!
    I lost my cool & contacted the Fiat Customer care, they were even worse! Did not receive any update from them for 5-6 days.
    After escalations Fiat Flying doctor visited & did some research's which did not help. The SC guys asked me to change the tyres as the problem was due to them, which i immediately did & the problem still persisted. They did n number of experiments. Finally i gave up & am currently using the car in the same condition.

    I don't think this is what a TFI'an deserves. A Big :sadblue:sadblue to pandit auto & even FIAT for giving priceless automobiles in such crap n unprofessional hands!!!!
    1 person likes this.
  3. PuntoMJD

    PuntoMJD Amatore

    Messages:
    126
    Pune
    Pune
    Grande Punto 1.3
    Pandit Auto Akurdi is really pathetic. During my second free service they have created problem in Wheel alignment (steering not straight) :hit. Later i visited to service station and done wheel alignment again but efforts in vain.
  4. teotia.amar

    teotia.amar

    Messages:
    7
    Noida
    Fault(RVM broken and hidded) during Service by pandit auto pune

    Hi All I hate myself being the one writing this but I gave my Punto 1.4 EPK to pandit auto for 3rd free servicing. There were not much issues with the car it was a routine service after 2 years.

    I got a call from the SA "Babar", that car is ready so I asked him to get it delivered at my office in magarpatta. he sent some driver with my car, driver called me outside my office I checked the car from outside and everything looked fine so made the payment and signed the delivery document. The car was yet locked and fellow left the place.

    when I got inside the I was stunned by seeing that rear view mirror was not there. it was broken and kept inside the box.
    I immediatly called the driver and he said I thought "apne nikal ke rakha hoga".Is it something which is kept in the box that is most essential rquirement for driving a car.

    I called SA and he said he was not aware and maybe someone during cleaning must have broken this. he said he will talk to office ppl tomorrow and get the part fittied.

    even though the part get fitted the person who broken it and the driver should get the treatment for hiding it. and I want to bring it to Senior management's notice.

    kindly suggest what to do next. I am feeling so bad.


    Thanks

    Amar
  5. nithin.v

    nithin.v Amatore

    Call the customer relation manager and complaint about this instead of talking with SA

    MODS NOTE - Please quote only the relevant section of the post, if any.
  6. vineet_k21

    vineet_k21 Novizio

    Messages:
    27
    Pune
    Got an opportunity (?) to visit the Pandit Auto workshops twice in one day! Basically during our FIAT factory visit, I did mention some grievances which were later got registered as complaints and I started receiving frantic calls from Pandit folks. When I finally took Linea there, the GM (Mr. Pakhare) assigned someone to look into issues. As expected, the time taken to fix any issue is an immediate area of improvement for Pandit. I had told 2-3 issues to the guy attending me but he fixed only the one reported as a complaint regarding door locking & unlocking. (bill Rs.1500 approx for the passenger door latch). For others, he asked me to go to Sahakarnagar (again!). :mad:
    Thankfully there one Mr. Rahul at least acted fast and even offered a free car wash! Anything for free from Pandit is always welcome :D

    Overall again a mixed bag with Pandit...but then do we have a choice?????? Am waiting for April becuase Mr. Enrico (Fiat) has promised a complete overhaul of dealership and service centres!
  7. Ganges

    Ganges Esperto

    Messages:
    3,172
    Driver Seat _/
    :
    Grande Punto 1.3
    FIAT have stopped production of padmini long back.... :evilsmile wake up bro it was a senational news to get FIAT's exclusive service center in Pune :)
  8. shashanknathani

    shashanknathani Superiore

    Messages:
    993
    Pune
    Re: Pandit Auto, Pune

    Another incident of Pandit Auto's poor response.

    My vehicle broke on saturday late evening. I called up the RSA and the flat bed truck arrived in 30 mins. The vehicle was dropped at Pandit Auto Tilak Road.

    I was assured from RSA that i will be getting a call from Pandit on Monday morning but i did not receive any. I called them up at 11 and they said vehicle allotment is in progress and told me to wait till 12. Called them again at 12:30 and no response again. Atleast they accepted that they have my vehicle in their yard.

    Called them at 2 and was told by someone named Tejali that the vehicle is alloted to Babar and gave me his number. I called Babar and he said that he received the vehicle just now and will be able to tell only tomorrow afternoon about the issue.

    Does it take two days to check the vehicle for starting issue? I called up Tejali again and asked her the same question she said that she will call me back after checking with Babar. I did not receive any call. I called them finally at 5:30 and i was told that since my vehicle was alloted late it will be checked tomorrow. The vehicle was not even attended for one while day.

    What the hell? The vehicle was lying with them since saturday. Is it only when i go there and shout and threaten them they will look at my car?

    Trust me people i am sick of horrible service from fiat ass at Pune. Both millenium and Pandit are really really bad. It is big time fiat start looking at their plans and check the dealers for the service.

    We guys are always front runners for the fiat publicity and what we get in return is horrible service and much horrible attitude. I am planning to take it up to Fiat higher officials if i don't get a call from Pandit Auto service tomorrow.


    Sent from my GT-I9300 using Tapatalk 2
    Last edited: Feb 11, 2013
  9. PuntoMJD

    PuntoMJD Amatore

    Messages:
    126
    Pune
    Pune
    Grande Punto 1.3
    This is very unfortunate incident. Thank god at least you got quick RSA service. Your car is at Tilak raod or Akurdi service station?
  10. shashanknathani

    shashanknathani Superiore

    Messages:
    993
    Pune
    Re: Pandit Auto, Pune

    Yes it is at tilak road.

    Received a call from Babar. He seems to be responding well. But the bad news is that my car is really sick and i am told that issue us major. They told that timing sensor is not working well and issue is with the injectors.

    Estimate is around 6k as of now.

    Sent from my GT-I9300 using Tapatalk 2

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