Mohandas Fiat - Trivandrum Ranked #23 of 37 Service Centers

4 from 1 reviews

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Email:
crmservice@mohandasfiat.com
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Address:
Vazhayila,Peroorkada, Trivandrum, Kerala 695005 India
  1. fiat_fan

    fiat_fan Amatore

    Messages:
    185
    Calicut
    My Punto need to be serviced(15k service) ,and called MM for an appointment , but they told that there are no dates in the coming week so need to wait. When I said its urgent to get service as we have long trip on next week. then they told that give them the car on this Monday and service will be done(except washing!!). I agreed that, but after that I have some doubts about the quality of service.. pls share your opinion ,Should I go for this offer?
  2. Joseph

    Joseph Novizio

    Messages:
    33
    Trivandrum
    I would rather prefer Kulathunkal Motors. I am pretty much satisfied with their service.
  3. royj

    royj Esperto

    Messages:
    1,306
    Trivandrum
    I have always found that washing is the biggest bottleneck in MM. Service is fair enough.
  4. fiat_fan

    fiat_fan Amatore

    Messages:
    185
    Calicut
    thanks bro, I felt its too much crowded thats why preffered MM over other

    Service has been done from MM I 'll say it was good better than some maruthi service centers(Popular, but service from Indus is better)..
    We have reached there 9 am and SA was waiting for us.. less than 10 mins we could leave the place and SA told that if time prevents, washing wont be done and in that case they offered washing on another day. In the afternoon he called and told that Vehicle will be ready by 5pm evening. So we reached there 4:45pm and when we reached their our Punto was ready to receive us.. and they had done washing also It looks like brand new car!!!
    the bill amount was 5053 Rs. We didnt get bill as the network was down because of the heavy traffic due to the month-end transactions.(Fiat should upgrade their servers hehe!!!!!!). So got only one receipt and told that they will mail me the bill . expecting the mail tomorrow as today is a Harthal day.

    anyway I am happy about Servicing and treatment .. its not bad as heard atleast in Kerala. so thats why more Puntos are sold in kerala
  5. royj

    royj Esperto

    Messages:
    1,306
    Trivandrum
    Yes. I never felt the service was bad for Fiats. In fact I felt it was better than that from Popular Hyundai in Trivandrum.
  6. fiat_fan

    fiat_fan Amatore

    Messages:
    185
    Calicut
    yes..

    got invoice as mail just now

    punto.jpg
  7. fiat_fan

    fiat_fan Amatore

    Messages:
    185
    Calicut
    is that Bill of 5053 Rs is normal? or on higher side for a 15k service?
  8. Cinju

    Cinju Esperto

    Messages:
    1,333
    Trivandrum
    The bill is normal . I was charged around 6,700 for the same service by Kulathunkal. But the main difference is they have poured Mobil 1 fully synthetic oil instead of Selenia & it costed me 3,573 against 1,846 Rs of yours.

    My doubt is these charges, are they dealer specific or location specific. Why I am asking this is I see difference in the charges of some consumables in the same location but different TASS. My service was done in Dec 2011.

    [table="width: 500, class: grid"]

    Sl no
    Item
    KM Charge
    MM Charge

    1
    Fuel Filter W/O Water level sensor Assembly
    1692.34
    1774.92


    2
    Oil Filter DSL
    354.27
    354.27


    3
    Air Filter Element DSL
    293.01
    252.16


    4
    Wire Mess Filter
    47.06
    47.06

    [/table]

    KM - Kulathunkal Motors, MM- Mohandas Motors
  9. fiat_fan

    fiat_fan Amatore

    Messages:
    185
    Calicut

    Yeah slight difference..I think it may be because of the slight changes in the price of consumable as most of it are imported from Italy. so there can be slight difference ... dont know exact reason..
    BTW whats the advantage of mobil 1. Fiats manual recommend Selinia.. are they compelled to use mobil 1 insted of selinia? pls clarify..
  10. Cinju

    Cinju Esperto

    Messages:
    1,333
    Trivandrum
    Mobil 1 is a fully synthetic oil where as Selenia is semi. I never asked them to put Mobil1 in my car. I came to know about this only after getting the bill. But one advantage is as our service interval is long, using fully synthetic would be better than Semi . It seems KM is promoting Mobil 1 a lot. Maybe it is more beneficial for them.

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