Mohandas Fiat - Trivandrum Ranked #23 of 37 Service Centers

4 from 1 reviews

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Vazhayila,Peroorkada, Trivandrum, Kerala 695005 India
  1. @Pran: I guess 0W40 is not really needed in our climate conditions. For petrol engines, Fiat recommends Selenia K (5W40) and for 1.3 MJD engines, the recommended oil is Selenia WR 5W-40 (The additives are different from the earlier one though the grade is the same) . WR stands for Wide Range.

    Mixing 5W40 with existing 0W40 should have been avoided.
  2. redtux


    I have heard other instances where TASS did not have Selenia in stock and used Mobil 1 instead. Actually Mobil 1 is costlier.
    Mixing the oils could have been avoided, though i do not think it should be a problem.

    Emotion has rear washer too??? I thought it had only wiper :up
  3. royj

    royj Esperto

    Went back to get my car at 4:30pm. The receptionist asked me to take a seat and called up the service advisor. Soon Vishnu came with the job card, bills and everything and explained me the charges. He said the car is being vacuumed and will be ready in a few minutes.
    The Bill details:

    Soon the vehicle was brought to me and I went around and checked it all over. They had done a very good job of washing the car. The plastic of the dash was glistening as in a new vehicle and I asked the SA, what they used to clean it. He said they out source it and those guys come with some shampoo and clean. I wasn't very convinced of that reply ::O
    I found the date and time of the MID was not set and when I brought it to the attention of the SA, he immediately corrected it. When I drove back home, the engine felt much smoother and more eager to rev.
    After reaching home I just checked the dipstick, the oil looked a little black. :confused1 I immediately called up the SA and asked why it was so, had they not fully drained and filled new engine oil. He said Fiat doesn't recommend an engine flush at this point. He also said I could come to the showroom anytime and he will clear my doubts.
    Have you guys checked your engine oil after running a short distance after newly filling? how does it look? :anyone

    My overall observations about the service centre.
    It is obvious that they are currently running at around 30% of their capacity. So there is no rush and you get better attention, compared to Kulathunkal. I will give them an overall rating of 9 out of 10.
    Kulathunkal on the other hand I would say is running at around 120% capacity and still doing an acceptable job. I had previously given them a 7 out of 10 rating. So how will MM fare if they are running at 100 or 120% capacity? I figure it will be in the same 6.5-7.5 range as that of Kulathunkal.
  4. royj

    royj Esperto

    ah yes.. If you pull up the wiper stalk, you get front windshield wash. If you push it down, you get rear windshield wash. :wink:
  5. Pran

    Pran Superiore

    Grande Punto 1.3
    @Roy : AFAIK unlike petrols, diesel engine oil always remains black even after an oil change. But I am not at all convinced about the idea of not flushing the engine oil. What will happen to all the sediments from the initial engine break-in?. It has to remain in the engine for life? :shocked

    But then again how will we know whether it was actually flushed or not, just believe what they say or get it done in our presence, that's the only way out. :A
  6. royj

    royj Esperto

    I guess then it is ok :)

    I don't think so. The sediments will be gone when you drain the oil. Flushing means cleaning the engine using diesel or some other light oil. I did the engine flush of my Santro just twice during the eight years of ownership. First at around 30K and then around 60K. They said they use some detergent for flushing, I guess it is not the same as what we use in our washing machines :lol:
  7. @Roy: Yes the engine oil will remain blackish even after an oil change - I had noticed this in our old Zen-D.

    Good to know that Mohandas is not fully crowded and that they are doing a good job. Next service of my Punto is happening there! Thanks for the updates.

    Since these engines are pre-run, there won't be much sediments in the oil after the initial run. That's one of the reasons why Fiat recommends initial oil change itself at 15K Kms.
  8. royj

    royj Esperto

    For now you can expect good attention from MM as they are not overloaded. Once they get busy, you can expect the service levels to fall to the same level as Kulathunkal.
    One thing I noticed is that the service center at KM and MM are similarly equipped and configured. I believe Tata Motors is bringing some kind of standardization across their service facility.
  9. @Roy; Were you able to check whether they have a separate service bay for Fiat cars inside their workshop?
  10. royj

    royj Esperto

    No I did not see any separate or exclusive bay for Fiat vehicles. One may need to watch more closely or ask someone there to know if they have separate bays.
    When you enter on to the right, there is the paint shop and body shop, above that is the showroom. On the left a little ahead is the workshop. In the front the workshop they have the reception and behind it is the service bays which are very similar to that at KM.

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