Adit, i have observed this many times and heard from a lot of other members too about this washing problem. 1. Firstly, almost all of us are not satisfied by the quality of wash/cleaning. 2. Secondly, time taken to wash a car is a big problem. a regular service excluding washing takes about 3-4 hours and then the car has to stand in queue for another 3 hours approximately for washing. Can we do something about this? If something can be done to reduce the washing time, it would be win-win situation for both customers and SC. Customer will get his car delivered early and SC if willing, can have increased capacity to take more cars.