KHT Fiat - Bangalore Ranked #3 of 37 Service Centers

3.6 from 5 reviews

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Email:
servicemanager@khtfiatcaffe.com
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Address:
MTB compound, Hoodi village, Opp Prestige Shantiniketan Bangalore, Karnataka 560066
  1. shams

    shams Esperto

    Messages:
    2,388
    Bangalore
    Adit, i have observed this many times and heard from a lot of other members too about this washing problem.

    1. Firstly, almost all of us are not satisfied by the quality of wash/cleaning.
    2. Secondly, time taken to wash a car is a big problem. a regular service excluding washing takes about 3-4 hours and then the car has to stand in queue for another 3 hours approximately for washing. Can we do something about this?

    If something can be done to reduce the washing time, it would be win-win situation for both customers and SC. Customer will get his car delivered early and SC if willing, can have increased capacity to take more cars.
    Last edited: Dec 13, 2013
  2. Puntoed

    Puntoed Amatore

    Messages:
    53
    Austin / Blr
    Any reply for this from you adit. Looks you missed it ?? or this was clarified. ??? as didn't see any reply neither from bibudesh nor from you

  3. adit

    adit Regolare

    Messages:
    463
    Bangalore
    the reply for the above is not there as action was already initiated and i was informed that things r sorted.

    rest of the feedbacks noted and action will be taken...
  4. Ferrariscdr

    Ferrariscdr Amatore

    Messages:
    82
    Karnataka
    there is really serious problem with KHT guys...I had my a/c problem and I called the KHT and told them about my problem. The person talking (don't remember the service advisors name) to me asked me to leave the vehicle for 4-5 days as it takes 4-5 days time. Even if I book an appointment they were asking me to leave the vehicle for 4-5days as they have to fill the gas and see where the problem is if it is from evaporator or from condenser or from o-ring. People who do not have any idea about cars they can believe them. Now when there was no leakage from dashboard how come evaporator would have problem. For condenser and o-ring takes max 4 hours to do the work.

    I called Vecto immediately and told the entire story. I told them if they are ready to do things in front of me that would be fine. finally it was o-ring leakage and it was done in 3 hours, no problem with condenser and also got everything checked as the car is still under warranty. Imagine KHT is not even 1 km from my house, I had to go almost 30 km to get my work done. All my two free service were done by KHT, I have no plans to give my 3rd free service to KHT. I still find they are not so competent to handle complex issue.
  5. sakartechin

    sakartechin Amatore

    Messages:
    119
    Bangalore
    Bangalore
    Grande Punto 1.3
    I was coming back from KHT service center done with my first service and noticed KHT opened new fiat showroom in graphite india road.

    its a small showroom compared to caffee But nice to look at the brand new puntos there :up
    Last edited: Dec 17, 2013
  6. adit

    adit Regolare

    Messages:
    463
    Bangalore
    yes that is our 2nd outlet for Bangalore. its already operational but jus a few small things here n there being setup :)
  7. Efficiency in the service and trouble shooting is challenge every SC in Bangalore. Vecto might havemperson who is good at AC issue but cant take it for granted for all other issues too.
    There is serious labour problem in these SC's,moment a mechanic becomes confident he will open his own local garage.
  8. Ferrariscdr

    Ferrariscdr Amatore

    Messages:
    82
    Karnataka
    Agreed...but if they do not even have knowledge of a/c you cannot expect more out of them. My earlier review about KHT was fixing a fuse (pls see my older comments) and it is a 2 min job and they asked me to take appointment, etc. etc. finally they did (of course its such a small amount it was free of cost). I am planning to buy Jeep when they launch next year but if they are going to treat our cars like this I might have to think about something else other than FIAT...
  9. adit

    adit Regolare

    Messages:
    463
    Bangalore
    Dear All,

    This is to inform you that the Fiat Caffe is now officially fully operational :smile:

    Yes the mezzanine lounge and bar is open from Saturday onwards 11am to 11pm :smile: Italian food, coffee's, and the full fledge bar is officially open :smile:

    Big screen , food, music, drinks and all the fun you want to have :smile:
    5 people like this.
  10. Wow, great new Adit.I will get my team for lunch over there.

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