KHT Fiat - Bangalore Ranked #3 of 37 Service Centers

3.6 from 5 reviews

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MTB compound, Hoodi village, Opp Prestige Shantiniketan Bangalore, Karnataka 560066
  1. mightymaveryk

    mightymaveryk Regolare

    Grande Punto 1.3
    Before putting in KHT, I checked in Bosch, Thirunelveli for ABS warning message. These people told that it might be a sensor problem and they need to run complete check for half an hour to one hour (even they had equipments) but there was no time to check there. The service engineer in KHT took 2 days and he said he erased ECU data and the message is not coming now; and checked it by driving out (15+ kms on board), hit the humps (for the cracking sound while braking on bad roads). Doesn't it look pathetic? I asked why with that engineer and no replies. If it comes back then where he will put his face?

    Even on the cabin noise he told that he checked all the corners. Now I need to run the car in expressway in 80+ to check whether it is happening still. It is double work for me now. Where is the responsibility?

    Or is there no control mechanism put up to monitor things? I seen the billboard in KHT lounge with numbers and mail ids of persons to whom I can report if there is no satisfaction or delay but even then if I get the same kind of service means that the people are not worried or feared about the system. If that's the thing KHT boss wants then definitely he will lose customers.
    Last edited: Dec 14, 2012
  2. DRIV3R

    DRIV3R Esperto

    Re: KHT Motors Bangalore

    Ramjn, but most of the cases its smudged and not even clear because its a carbon copy. Some pressure somewhere and it leaves its mark there.

    Sent from my LT18i using Tapatalk 2
  3. mightymaveryk

    mightymaveryk Regolare

    Grande Punto 1.3
    Time for the Service review. In quick review, I shown displeasure over the scratches. Now the review in 5 star rating:

    Issue-1: OBD shows ABS unavailable Error - *** - As it is intermittent, I need to check it in long run, but the error is not showing up now.

    Issue-2: Sound while braking in bad roads - * - The sound is not coming while braking in bad roads but still could hear very mild squeak while parking.

    Issue-3: Engine heaviness while in neutral - *** - Now engine is not making to feel tremors while in neutral.

    Issue-4: Cabin noise (air noise entering cabin) - -2 - The engineer told he checked for all gaps and told if there is still sound, I need to put the vehicle in body shop. Earlier I was hearing the noise only on left hand side but today while crossing 90 in elevated expressway, I felt the airy noise on the right rear as well.

    Appreciation-1: I didn't ask for any other thing but I feel the gear shifting, clutch and steering very light (butter smooth). So *****

    Depreciation-1: As the engineer told he applied some fluids in brake to clean out the dust, I wanted to check the wheel alignment and as suspected a bit right aligned. Once I leave both hands from the steering the car came from leftmost track to center track within 15 seconds. so -2

    So on average, I can give only 2-1/2 * overall (a below average) for now. Need to see how the things work for me in long run review. I will post the long run review in January mid.
    Last edited: Dec 17, 2012
    1 person likes this.
  4. adit

    adit Regolare

    And the count down begins :D :D :D wwwwwweeeeeeeeee
  5. fiatlover

    fiatlover Esperto

    Grande Punto 1.4
    For the FIAT Caffe to open in Bangalore ?
  6. adit

    adit Regolare

    who wants 2 host their 1st party there ?
  7. raj29

    raj29 Superiore

    Guys, I have booked for 2nd Free service (15K Kms) @ KHT. Its scheduled for the 28th Dec'12.
    Initially i was sceptical about service @ KHT looking at the recent trend of posts on this thread, but finally went ahead with the booking hoping for a positive service as i had during my rear wiper blade replacement.
    Also i see Jayakrishna and Adit being members would help us in clarifying any queries (if any) in a better manner.

    Will update about the service review once am done with it.

    hmm, interesting question :)
    As shams has written on the other KHT thread we can have a TFI bash once the cafee opens. ;-)
    Last edited: Dec 22, 2012
    1 person likes this.
  8. raj29

    raj29 Superiore

    Had got the 2nd free servicing done.
    From start to end it was a very good experience, touchwood i didnt have any issues either with the service or the approach from the KHT team.
    As you can see from my previous post i was a little sckeptical about going to KHT after reading the last few posts on this thread.
    Had informed Jayakrishnakola about my appointment beforehand. He was readily there when i entered the KHT service center @ 9am.
    He attended to me promptly and listened to all my complaints (all minor one's) patiently.
    A job card was prepared and the car sent to the service bay. Had to wait a bit to get the service slot as there were already some vehicles being serviced.
    As soon as the slot was available the car was put up and work started immediately.
    My request to go to the service bay to have a look at the work being done was also accepted with pleasure and i was escorted to the service bay.
    My Windshield washer fluid container had a leak and this was replaced under warranty.
    No discrepensies with the bill and everything was clearly explained to my satisfactions.

    All in all a great experience and a big thumbs up to Jayakrishna Kola and the KHT team. :) :clap
    Last edited: Dec 28, 2012
    2 people like this.
  9. zenwalker

    zenwalker Esperto

    So he is a member of TFI?? Even after me getting my car, i would like to have similar servicing done. So i guess ill look out for him.

    Guess Adits presence here has improved KHT to some extent? or is it of FIATs initiative of improving ASS?

    All i wish for is more and more ASS across Blore and india and even in remote places.
  10. raj29

    raj29 Superiore

    @ Zen, yes Jayakrishna is a TFI member and very friendly/helpful person.
    As of now i feel its more of the approach from KHT and yes Adit's presense and him being a FIAT owner does add to the experinse i think.
    1 person likes this.

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