KHT Fiat - Bangalore Ranked #3 of 37 Service Centers

3.6 from 5 reviews

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Telephone 2:
Email:
servicemanager@khtfiatcaffe.com
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Address:
MTB compound, Hoodi village, Opp Prestige Shantiniketan Bangalore, Karnataka 560066
  1. adit

    adit Regolare

    Messages:
    455
    Bangalore
    apologies i have not been very active here since a few months, but just to assure you all that i do go through the forum as an when i can and Mr.Sharanappa from my team is keeping a track to make sure all your queries are answered and resolved.
    again reposting my mail id in case any issue need attention kindly mail me on adit_morzaria@khtfiatcaffe.com
    Deepak, Saji Babu, Pradeepms and 4 others like this.
  2. adit

    adit Regolare

    Messages:
    455
    Bangalore
    hello everyone. Jus want to check if everything is ok and all issues addressed if any ?
    Rajen and Saji Babu like this.
  3. naruf1

    naruf1 Amatore

    Messages:
    170
    Namma Bengaluru
    Hi Adit,

    Earlier I had brought the vehicle to KHT for small issue (number plate bulb replacement ) which was done at no extra cost. This was a random visit after an Innova hit my car from back. For this I wasn't charged anything by KHT.

    After this good experience, I got the car this Saturday to KHT for the free monsoon check up. Also later I found that the reverse gear and brake indicator light had become loose due to the same reason (rearing of Innova). I had asked this to be fixed and was done to my satisfaction.

    However, what I did not like is the service advisor did not explain that this was chargeable and also the labour charge was not fixed. After some discussion, they reduced the labour charge.

    My concern is the charges for fixing should have been explained while opening the job card.

    Now I have my third service planned in the month of October and I am bit concerned about getting my car to KHT with this mixed experience.
  4. pdash

    pdash Regolare

    Messages:
    384
    Bangalore
    Mahadevapura
    Grande Punto 1.3
    I have attended the FIAT service camp in KHT Whitefield Service center.

    Complain about low pick up and engine noise issue. SA told its normal . He advised to go for EGR cleaning if I need better response from engine. My car is about to clock 40K, I feeling like doing it in next service.

    For the monsoon check up camp they charged Rs.228. (For consumables). Which was always free in previous camps.

    Washing and cleaning quality is very poor. They even did not wipe the water mark from door pads and interior glasses.

    This time they did not ask for any feed back.
  5. SHARANAPPA.S

    SHARANAPPA.S Timido

    Messages:
    22
    BANGALORE
    Hi Good evening sir,
    Greetings from KHTFIAT

    My name is Sharanappa Service Manager.

    we have charged consumable charges in a camp not labour charges.
    we will assure the best service always with reasonable charges.

    Please visit to our workshop at 3rd free service and we will ensure provide good service.

    If have any query or clarification ,
    Pls contact the below details,
    we will address all issues immediately.



    Regards,
    Sharanappa

    Service manager
    KHTFIAT
    Bangalore-560048
    Ph: 8494920044


    Email : servicemanager@khtfiatcaffe.com
    prabhjot likes this.
  6. Pradeepms

    Pradeepms Amatore

    Messages:
    172
    Mysore, Karanataka
    Mysore
    Grande Punto 1.3
    Hi @SHARANAPPA.S
    Iam from mysore and iam planning my 3rd service in ur kht, hope i will get good service and my only problem in my punto is front suspension noise whenever i go over humps or pot holes and my front left tyre is wearing out unevenly.
    I will call u and take the appointment.
    Thanks and cheers.
  7. naruf1

    naruf1 Amatore

    Messages:
    170
    Namma Bengaluru
    Hi Sharanappa,
    Ref my post on labor charge if it was not to be charged, then why was I charged for fixing the brake indicator light? during the camp visit?
  8. SHARANAPPA.S

    SHARANAPPA.S Timido

    Messages:
    22
    BANGALORE
    prabhjot likes this.
  9. SHARANAPPA.S

    SHARANAPPA.S Timido

    Messages:
    22
    BANGALORE
    Dear Mr.Pradeep,

    Greetings from KHTFIAT

    Please bring the vehicle to our workshop for service and will provide best service and will resolve all your issue immediate.

    Regards,
    Sharanappa

    Service manager
    KHTFIAT
    Bangalore-560048
    Ph: 8494920044


    Email : servicemanager@khtfiatcaffe.com
    SHARANAPPA.S, Thursday at
    prabhjot and Pradeepms like this.
  10. naruf1

    naruf1 Amatore

    Messages:
    170
    Namma Bengaluru
    Hi Sharanappa,
    thanks for the response, however refer my even earlier post, when there was no camp I just randomly walked in, and the bulb was replaced free of cost. What I am concerned here is about the mixed experience with service at the same center.

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