KHT Fiat - Bangalore Ranked #3 of 37 Service Centers

3.6 from 5 reviews

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servicemanager@khtfiatcaffe.com
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Address:
MTB compound, Hoodi village, Opp Prestige Shantiniketan Bangalore, Karnataka 560066
  1. fiatlover

    fiatlover Esperto

    Messages:
    1,599
    Bangalore/Kasargod
    Bangalore
    Grande Punto 1.4
    As promised, two technicians came to my office to check the issue. They agreed that there is khat-khat noise coming from somewhere. The guy who sat in the rear thinks the noise come from the rear, the one who sat in front believes it is from the front. The SA firmly believes it is due to the weak steering inner ball joint. The part seems to be unavailable.
    The feedback call from both KHT and FIAT is deferred until this issue is resolved to my satisfaction.
    In the meantime, I considering for alternative options to resolve this issue, including visiting another service center.
    The day I gave the car for service, I asked the SA at least five times, whether the noise is because of the leaky shock absorber. He seemed to be 200% sure that it is because of the leaky shocks. Since he is proved to be wrong, I am wondering what all parts need to be replaced now.
  2. unleash_thunder

    unleash_thunder Amatore

    Messages:
    105
    Bangalore
    Went to KHT Service Centre to address two issues:

    a) Owing to accidental brush by two vehicles the paint in the left bumper has come off along with a couple of scratches and hence i thought it would be appropriate to get the re-painting done. Total Cost for the same as told: INR 2500+Taxes

    b) A tempo traveller rammed into my left rear door on 30th August and hence suffered a dent as well as paint peel off. Total cost for dent removal and re-painting the door is quoted as INR 5500+ Taxes

    Though the car is yet to delivered, here are my first impressions:

    a) The overall ambience is good and staff is courteous to attend to the customers.
    b) The job card slip is completely illegible.Though the details filled up by the executive is legible, the printed categories are not. Would be great if KHT improves upon it.

    Will update about the workmanship once my vehicle is delivered.
  3. svvickky

    svvickky Amatore

    Messages:
    136
    bangalore
    Hi Any update on your car ? I Also left the car for the painting job. But I am claiming insurance. As i have to replace the mirror cap. Wanted to use the bumper to bumper as its my second year and I won't be able to opt for it from 3rd year.
  4. vista7155

    vista7155 Regolare

    Messages:
    346
    bangalore
    Hi svvickky,
    OT: I think the bumper to bumper insurance will be there for first 5 years but some companies offer 6th year also please check with your insurance company.
    As per my insurance company royal sundaram they are offering till 5 years
  5. svvickky

    svvickky Amatore

    Messages:
    136
    bangalore
    Thanks !! Then i was misguided by Bajaj Allianz !! will confirm once again. Thanks once again :)
  6. vista7155

    vista7155 Regolare

    Messages:
    346
    bangalore
    you are welcome TFI is there for sharing info:)
  7. unleash_thunder

    unleash_thunder Amatore

    Messages:
    105
    Bangalore
    Hi. Sorry for being inactive on this thread for a while. Have received the car. Though the paint job was good, i wasn't impressed with the general cleaning of the car. You can smell paint while in the car. Since i was in a hurry, i took the delivery. Also, though i have asked the guys to top up the coolant as it was below the Min mark, unfortunately that was also not done. Total cost for the painting was INR 8,400 (including taxes) and i have not claimed insurance for the same.
    svvickky likes this.
  8. adit

    adit Regolare

    Messages:
    455
    Bangalore
    bookings open... commmmoooonnnnnnn guys...!!!Fiat Avventura Bookings open at K.H.T Fiat Caffe Bangalore. Call 8147013632 / 8861202059 / 7353114488 / 8861202028 / 9845622883 / 9900726015 / 9035002315 .... HURRY CALL TODAY !!

    avventura.jpg
    pdash likes this.
  9. svvickky

    svvickky Amatore

    Messages:
    136
    bangalore
    Today i got a call saying my car is ready. The bill was 13k and i have to pay 1.8k from my hand.
    I was asked if interior cleaning was needed from 3M which would cost 1.5k, I didn't opt :)
    unleash_thunder likes this.
  10. fiatlover

    fiatlover Esperto

    Messages:
    1,599
    Bangalore/Kasargod
    Bangalore
    Grande Punto 1.4
    The issue is finally resolved by replacing the Track End Rod (part no#59116378) at KVR FIAT, Kannur, Kerala. The damaged ball joint was the source of noise.
    Part cost: Rs.529/-
    Also replaced the RH Lower arm(Part# 59116607, price: Rs.1990)

    The SA who promised to call me when the part is available, never bothered to contact me.:(

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