KHT Fiat - Bangalore Ranked #3 of 37 Service Centers

3.6 from 5 reviews

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servicemanager@khtfiatcaffe.com
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Address:
MTB compound, Hoodi village, Opp Prestige Shantiniketan Bangalore, Karnataka 560066
  1. SoumenPaul

    SoumenPaul Regolare

    Messages:
    325
    Bangalore
    I have faced the problem of not taking good care when my car was scratched when in the service center. But KHT has repainted the area without charge and never denied the incident. even I was not happy with my last Service when I was not present in India and my wife gave my car for servicing.

    But this time it was a different story.
    I had some issues which I posted here -> http://www.teamfiat.co.in/service-center-reviews/1192-kht-motors-bangalore-51.html#post163526

    I was satisfied with their work based on my initial drive inside city for last few weeks. I was waiting for a long drive to put my Linea to a full fledged test. Yesterady I travelled to Hassan and came back driving the car on highway for about 500km (NH48). And guess what ?
    my car passed the test with flying colours !! I was all praise for KHT throughout my drive, really !! The car is behaving like the one I had 2 years back.
    Slightest touch of pedal and it is zooming past 120 from 80-90 , WOW !!
    Suspension feel is like the new car and at higher rev the engine sound also reduced. Although at lower rpm engine sound is still irritating.
    No vibration at all at 140 kmph, went upto 165 without much struggle whereas it used to be breathless near 140 earlier.
    Good job by KHT this time.
  2. SarKV

    SarKV Novizio

    Messages:
    34
    Bangalore
    Hi Adit,
    My Linea-MJD is due for its first Service, appointment fixed for tomorrow. Last few posting mentioned about dent happened in the Service center, which scare :eek: me like hell. Hope proper advice were already given to the team, for proper handling the car. Since it my first car and first visit to a service center, i'm bit nerves and expect everything to go well.

    The following are to be checked in the car,
    1) last few days, Engine off itself in second gear in slow moving traffic
    2) Pick-up is very sluggish and millage in the city is of 12Kmpl
    3) Sound from the brake's, while start moving
    4) Sudden loss off power and need restart of engine (Twice happened)
    5) few time the Information Display shows, "Low Engine oil Pressure, switch-off the engine and start"
    6) Driver Side Front door glass make sound while going Up/Down
    7)Rev-parking display recently changed under warranty, Wiring need to be checked

    Planned to stay @ the service center tomorrow and get the service done, hope next time i'll gain confidence to leave the vehicle @ your service center without overlooking the proceedings.
  3. savinvas

    savinvas Novizio

    Messages:
    34
    Bangalore, India, India
    Bangalore
    Grande Punto 1.3
    Re: KHT Motors Bangalore

    Regarding the item 5 in your checklist, I have some comments.

    I had the same error displayed in the console when starting the car for first time in the day,or after long halts. I remember this was present even before the first service.
    I received many suggestions (from other service centres) like, the error will go after oil change, after oil filter change etc. and from KHT I even got the sensor replaced, but the error persisted.

    Since the error was intermittent, it was difficult for me to confirm whether the steps taken by service centres were resolving the issue.

    Ultimately I escalated this issue in KHT.
    Oil pump is then replaced and I haven't seen this error for the last couple of weeks. Hope it won't return.

    I'm not suggesting to replace the oil pump in first shot, but it's good to know the background of this error.

    Hope this helps.

    -Savin-
  4. SarKV

    SarKV Novizio

    Messages:
    34
    Bangalore
    Hi Savinvas,
    Thanks for the information, For me also it happens after a Long Halt (Mostly in the morning). Will update on this, after the KHT team diagnosis. Hope they will find the reason and solve it.
  5. SarKV

    SarKV Novizio

    Messages:
    34
    Bangalore
    First Service is over yesterday @ KHT, as mentioned in my previous post all the problems are reported.
    For the first two items the answers given were that the i need to adopt to the car (which may be true, since my driving experience is only few months and may improve over time).

    For the remaining service requirement are attended and at the end of the day Service person said all that are taken care and solved.

    Today i observed that problems 3&5 ( Sound from the brake's, while start moving & Display shows "Low Engine oil pressure, switch-off the engine and start") are not solved yet.
    Before i call them, I got a call in the morning from KHT service for a feedback on the service and I reported the unsolved problems and asked them to visit my place in the morning to see the reported error by the service person. He is yet to come back on that after discussing with the supervisor. Hope they seriously attend the problem and resolve it.

    Other bad experience are, 1) I was made to wait 30 more min even after all there formalities on the car are finished. 2) Grease marks on the back seat and the driver seat back, after i pointed out grease stain on the seat they didn't cleaned it properly so i have to supervise it and get it cleaned second time.
  6. fiatlover

    fiatlover Esperto

    Messages:
    1,599
    Bangalore/Kasargod
    Bangalore
    Grande Punto 1.4
    Came to know that KHT's new exclusive service center is coming up in ITPL, opposite to Prestige Shantiniketan. Will be operational in a month or so it seems.

    You are really lucky, Shams! With our FIATs, all we need is a good service station, that helps us resolve issues, if any, once in six months or so.

    Adit or KHT seems to have something against my Punto...:(

    My Punto is in KHT for the third time in two weeks. I was there last week to replace the clutch kit. The release bearing and clutch plate had worn out and had to be replaced. Now, after replacing it, a new issue has poped up. There is a metallic noise while release the clutch after gear shift, and also when pressing the accelerator each time. Spoke to Shivram and went there again yesterday afternoon to check the reason, but they are unable to diagnose the issue as externally everything looks fine, except the noise. They needed a whole day to open the clutch/gear box again and see what is causing the noise.

    Adit, I am not complaining against the service station, but just inviting your attention. :) I know it helps most of the time.
    Last edited by a moderator: Apr 3, 2013
    1 person likes this.
  7. fiatlover

    fiatlover Esperto

    Messages:
    1,599
    Bangalore/Kasargod
    Bangalore
    Grande Punto 1.4
    Update on Clutch kit replacement.
    Have started hating my Punto? NO. But I think started hating the quality of service. May be, I regret going to KHT for service this time.

    Except for a little hard gear shift and higher than normal engine noise, there were no other issues with my car. After replacing the clutch kit, I started getting a metallic noise while gear shifting and also while pressing the accelerator after fully releasing it. Reported the issue and they told me to get the car to have a look. After two days of looking and checking, dismantling and re-installing the clutch and gear box, they say they have resolved the issue.
    Now they are saying there is one more issue. Two more issues actually.
    1. Right side drive shaft damaged
    2. A mounting bracket gone.
    Both these need to be replaced and will cost around Rs.10000 according to the SA. None of these issues were observed when I did the general check up in Feb at Concorde. Khan had told me then that there are signs of clutch plate getting weak. I don't know how these two new issues came up suddenly.
    Anyone else faced similar issues?
  8. Fiat-Yamaha

    Fiat-Yamaha Superiore

    Messages:
    521
    Bangalore
    Re: KHT Motors Bangalore

    ^^this is the reason I feel a known person/SA should be there at TASS.

    Sent from my GT-I9100 using Tapatalk 2
  9. fiatlover

    fiatlover Esperto

    Messages:
    1,599
    Bangalore/Kasargod
    Bangalore
    Grande Punto 1.4
    We come to know about a good person at SC during our visits. Unfortunately, all my visits to KHT has been not of happiness.

    Main worries for me is that all these service centers in Bangalore are at least 15kms from where I stay. I cannot even think of driving to hebbal to go to Aadya. I will probably try Prerana next time, if I am dissatisfied, I will get the car serviced at Kerala when I drive home. I had planned to drive home next wek. Looks like that is screwed up.

    By the way, I saw TFI'an Pran's Punto on the ramp today. Looks like work is going on for that.
  10. Racing_2012

    Racing_2012 Amatore

    Messages:
    103
    Bangalore
    Bangalore
    Grande Punto 1.3
    KHT Motors Bangalore

    Today I took my Punto to KHT motors without prior appointment to check..too much of water leaking while A/C switched on. SA checked and said its not a issue..but luckily found there was leakage in coolant and fixed it without any charges.


    Sent from my iPad using Tapatalk

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