KHT Fiat - Bangalore Ranked #3 of 37 Service Centers

3.6 from 5 reviews

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servicemanager@khtfiatcaffe.com
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Address:
MTB compound, Hoodi village, Opp Prestige Shantiniketan Bangalore, Karnataka 560066
  1. My car has clocked 4.9k kms,and is due for first service,is there any slot free in the next week or this week??My car has some issues to get sorted aswell....
  2. riturajmnnit

    riturajmnnit Amatore

    Messages:
    199
    Bengaluru, India
    Hi Adit,

    I will be taking delivery of my Car tomorrow, there are couple of minor scratches and dent.

    1> A quite long Scratch - near rear left door
    2> A minor dent and paint-loss at bottom of both front doors.

    Though the SA has informed that all of this will be fixed, I just wanted to bring this to your notice (though I trust they should be able to fix it) in case anything goes wrong :)

    Thanks to your team for all support :)
    Happy to join FIAT and KHT family

    Regards,
    Rituraj
  3. SoumenPaul

    SoumenPaul Regolare

    Messages:
    325
    Bangalore
    Hi Adit,
    I too had my bumper damaged during my last service. Though it was corrected but you can never correct it like a new one.
    High time that you take some corrective measures to prevent this kind of damages.
    Its not that it doesn't happen elsewhere, after all you cant do anything when another car owner is not responsible and hits/scratched other car when parking or opening doors. But a better planning, design of parking and training to parking assistants will definitely reduce this kind of incidents.
    Its really painful to see our FIATs hurt.
    Last edited: Oct 22, 2012
  4. praful

    praful

    Messages:
    51
    Bangalore
    I've been going to KHT for a while now.

    1. Jan 2011 - 30K kms Service - Bill : 15.5K
    2. April 2011 - 31K kms Minor Accident Repairs - Bill : 11K
    3. Feb 2012 - 37K Service - Bill : 6K

    So far I have not been disappointed with their servicing for my Palio. Only issue has been that delivery is usually delayed a bit, and its not KHT's fault that the spares for Palio's are so expensive so can't really blame them for this. But so far I don't find any reason to leave KHT. I have been to Prerna at Kudulu gate as well for a minor service before I did a BLR-MUM-BLR drive, but it was short quick checkup service so can't really compare them with KHT. Have also been to Concorde on Mysore road, when car was at 24K kms, was a bit dissapointed when they said the clutch needs replacement at 24K.

    So overall 4/5 stars to KHT. I hope their service for Fiat continues at the same levels :)
  5. thc45

    thc45 Timido

    Messages:
    5
    Bangalore
    My problems with the wobble didn't get solved at KHT. Twice I had taken the vehicle there but they have no clue whatsoever. However they helped me replacing my bonnet under warranty after I complained of rusting.

    Now that I'm done with KHT, I am taking the car to BOSCH for proper diagnosis on 29th. Been there last Saturday; the SA claims it could be the wheel bearing. The wobble feels like uneven tread wear but the tires/rims are in good shape. Besides I hear a LOUD clunk on the driver side while I move the car after couple days of no driving. How do I explain ? When I go to service I don't have nothing to prove the noise. I have my doubts on the tie-rod ends or could it be the brake calipers. CV joints, may be ???
    Last edited: Oct 23, 2012
  6. nitinjd

    nitinjd Amatore

    Messages:
    90
    Pune
    Pune
    Grande Punto 1.3
    Hi Adit,

    Thanks to you & your team for all support.

    As car was pulling towards left and i want to do type rotation so yesterday gave car to KHT for wheel alignment & balancing. SA informed me that shock mounting pad is damage and this has be replaced and it is not covered under ex-warranty since it comes under category wear & tear, agreed. total bill 4k. Now this type of issue is happing for me 2nd time

    1st time at that time of previous service at 27K KM, the way steering was responding was different, I really feel difference in ride quality between before and after service.
    In service, TASS replaced the brake pad, did tyre rotation & wheel alignment.
    On testing while driving above 30 kmph:
    1. keep hand away from steering and car moves towards left.
    2. Feel something difference while holding steering on smooth road. Forcing to go towards left.
    3. On the straight smooth road, i feel slightly vibration on my right leg as I usally keep my knee towards door. Ride is not smooth.
    4. Some difference in steering, it is not like before service:

    Next morning went back to KHT, after 2 hours they did solved the problem but not satisfied completely


    Similar Issue after replacement of mounting pad & alignment:(34K KM)
    1. steering has become off-centred by 10-15 degrees to the left
    2. Car is pulling towards right
    3. Car wobble/vibration at high speed(not like earlier it was, feel different)
    4. Leave your hand and see steering more vibration.

    This Sat I will surely visit KHT to and I believe KHT will help and try to resolve as they did earlier. I don’t know whether this is right forum to ask question why these issues are not identified before delivering car? Is they are ignoring or lack of knowledge or let customer identify?

    Thanks
    Last edited by a moderator: Nov 5, 2012
  7. adit

    adit Regolare

    Messages:
    455
    Bangalore
    soumenpaul

    i have no problem...please feel free to mail my service team directly ....as i mentioned i just prefer poking my nose arnd just to make sure things r in place...

    ---------- Post added at 06:06 AM ---------- Previous post was at 06:02 AM ----------

    hi,

    can you pls mail me the vehicle number and issues as mentioned on adit_morzaria@khtmotors.com and gmservice@khtmotors.com.....will take this up 2 ensure solution once n for all....

    ---------- Post added at 06:08 AM ---------- Previous post was at 06:06 AM ----------

    THIS information IS FOR EVERYONE'S BASIC CONVENIENCE ....VEHICLES FOR SERVICE CAN BE BOOKED ONLINE ON Tata & Fiat Car dealers in Bangalore | Fiat Cars | Tata Cars | K.H.T. Motors OR ON PHONE ON 08043354444 OR YOU MAY MAIL CRO@KHTMOTORS.COM AND GMSERVICE@KHTMOTORS.COM.
  8. nitinjd

    nitinjd Amatore

    Messages:
    90
    Pune
    Pune
    Grande Punto 1.3
    Thanks Adit i have send mail on mentioned email Ids.

    Warm Regards
    Nitin
  9. Got back my punto yesterday after its first service,booked for service online,and gave the car to the SC on 25 th morning,and got back on 26th evening...Had quiet a few probs,which were sorted out,and I am very satisfied with it...But the only dampner is my car front seats were returned with oil stains(looks very ugly)..
  10. One thing I forgot to add is,while giving the car for servicing I specifically wanted to rat mesh in my car,and was assured it will be fitted only if I keep my car for an extra day as it takes 4 hrs to fit..but on the day of taking my car came to know that the person who does this rat mesh fitting job is on leave so it couldnt be fitted..
    I kept my car for an extra day for nothing,I badly need this rat mesh fitted as there are simply too many rats in my area

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