KHT Fiat - Bangalore Ranked #3 of 37 Service Centers

3.6 from 5 reviews

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servicemanager@khtfiatcaffe.com
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Address:
MTB compound, Hoodi village, Opp Prestige Shantiniketan Bangalore, Karnataka 560066
  1. jayakrishnakola

    jayakrishnakola Regolare

    Messages:
    439
    Bangalore
    adit, today i had given my linea for a running repair comprising- engine oil change, oil filter change, air filter change. the car was very rough while running from the past 1000kms....

    the front lower arm is changed as i told that there was some sounds audible when going on bumps. now the noise is disapeared. the front left wheel bearing is spoilt but there was no spare available. i had to leave out of station tonight. i'm right now messaging from my mobile...( driver is driving ).

    please see that spares are available on time.



    also i dont know if the idea crossed your mind but you could open a fiat caffe in indiranagar 100ft road or somewhere close by.
    Last edited by a moderator: Jul 21, 2012
  2. adit

    adit Regolare

    Messages:
    455
    Bangalore
    will look into the spares issue :)

    fiat caffe in indiranagar ....no comments :)
    1 person likes this.
  3. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,272
    Chennai
    Linea 1.3
    adit, are you serious about the Fiat Caffe in Bangalore or we still need to wait?
    Last edited: Jul 23, 2012
  4. adit

    adit Regolare

    Messages:
    455
    Bangalore
    ramjn

    no matter how i would love to comment and update but my apologies i cant comment anything at this point of time :) There are quite a few business decisions that govern this decision.
  5. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,272
    Chennai
    Linea 1.3
    I understand adit. We will wait and hope for some good news soon :).
  6. manudon

    manudon Timido

    Messages:
    17
    Bangalore
    Dear Adit,

    I had earlier decided never to give my Punto at KHT service after a sub par experience with a friend's Nano. However, I have been very impressed by your involvement and decided to give try out your place for the second free service (Z4498).

    @All: The car has been picked up today. The list of issues has been shared with Bharat (service rep). Will share the detailed service breakup and review once the car is back, and the entire experience vis a vis my earlier interactions with Prerana and Concorde service. :)

    Cheers!
  7. nareshreddyp

    nareshreddyp Novizio

    Messages:
    26
    Bangalore
    After going through all the reviews of KHT Motors here, decided to move from Concorde motors to KHT Motors.

    Today I have given my vehicle (1961) for 60k servicing. But now I am thinking I made a mistake on my decision.

    Concorde replaced driven gear, driving gear, Chain Tensioner & Timing Belt during previous servicing on the issue of Engine Noise. When I explained that Engine Noise still exists, SA of KHT Motors told me that he cannot check the parts which has been replaced by Concorde and advised me to go to them only. Otherwise he will replace the parts and charge me again. -1 here.

    Second KHT Motors is charging 700/- for Engine oil Flushing. Engine oil flushing was not charged by both Concorde, Bangalore and URS, Mysore. I am okay to pay if it is a standard charge for everyone ?
  8. fiatlover

    fiatlover Esperto

    Messages:
    1,599
    Bangalore/Kasargod
    Bangalore
    Grande Punto 1.4
    This is stupidity...
    If I change a part from KHT, and after sometime, I move to another state, Will the TATA dealer in that state tell me I have to go back to KHT to get the service done? This needs to be escalated to FIAT. After all, both KHT and Concorde and TATA FIAT dealers...
    If an SA says, we dont have the expertise here, that is fine. We can always go to another service center. But the above experience is really scary.
  9. nareshreddyp

    nareshreddyp Novizio

    Messages:
    26
    Bangalore
    You are correct Thulasi. If they mentioned that they don't have expertise in that specific area, we can look for alternate options.

    Anyway yesterday evening I have got my car back. Engine noise has been reduced, may be due to engine oil change. I will observe it for some more days, if problem occurs again, will take it to Concorde.

    I have asked KHT Motors to correct the steering position (Steering was little left earlier, surprisingly now it is towards right) and dust coming through AC Vents. Still these problems persists, even though they charged me for the Labour and AC Filter.

    Naresh
  10. shams

    shams Esperto

    Messages:
    2,388
    Bangalore
    this happens due to wheel alignment problem and getting wheel alignment done is the only solution for it. TASS would have done wheel alignment in this service but I would advise you to get it done from a professional wheel alignment shop outside.
    The steering position change from left to right would have happened because they would have rotated the tyres. how old are your tyres?
    Last edited: Aug 2, 2012

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