KHT Fiat - Bangalore Ranked #3 of 37 Service Centers

3.6 from 5 reviews

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servicemanager@khtfiatcaffe.com
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Address:
MTB compound, Hoodi village, Opp Prestige Shantiniketan Bangalore, Karnataka 560066
  1. fiatlover

    fiatlover Esperto

    Messages:
    1,599
    Bangalore/Kasargod
    Bangalore
    Grande Punto 1.4
    That is my current plan if nothing else work. Getting such work done outside TASS may lead to making the warranty void. Don't know clearly how it applies to my case. But don't want to take chances.
  2. bak

    bak Amatore

    Messages:
    139
    Bangalore
    Bangalore
    Grande Punto 1.3
    On 27th Feb had done my 3rd service, it was quite good experience.
  3. adit

    adit Regolare

    Messages:
    455
    Bangalore
  4. Loki

    Loki

    Messages:
    45
    Hi Fiatlover.

    I am facing this problem as well. The exhaust of my Linea is leaking slightly - the service engineer at Concorde, Dairy Circle told me that they can only replace the exhaust system which can cost around 40k. I havent observed any noticeable change in fuel efficiency - so am currently pretending that nothing happened. My Linea sounds a little different too now :cool:

    I think 2 things can be done :
    1. Replace the exhaust/ catalytic converter and claim insurance
    2. Get the thing fixed through heat treatment by someone else (the service engineer suggested this) - Not sure what this will do to the warranty. Confirm with FIAT once. This might work out cheaper...
    Last edited: Mar 6, 2012
  5. fiatlover

    fiatlover Esperto

    Messages:
    1,599
    Bangalore/Kasargod
    Bangalore
    Grande Punto 1.4
    Thanks Adit for extending support and also for understanding my plight. After visiting KHT two weeks back, I had been to concorde, diary circle, who quoted 60k for replacement against the 43k quoted by KHT. I was told to use my insurance claim for this. The insurance company, after seeing that this is a repairable, minor damage, rejected the claim asked Concorde to repair it. Concorde quoted 3500 and two days' effort for the repair, which would actually require couple of hours' welding job and cost less than Rs.1k. I decided to withdraw the insurance claim I had submitted and get the job done at my own expenses. I didn't want to lose the "no claim bonus" such a small work.
    Thanks Adit, once again for trying to help me!
    If it is a minor repairable damage, then the insurance may even reject the claim and will ask TASS to repair and resubmit the claim. This happened in my case. As far as warranty is concered, I had mailed to FIAT asking about the warranty implications and they confirmed that exhaust system(catalytic converter and silencer assembly) is not covered under extended warranty. I understand that extended warranty is for specific parts/systems only and not for the car as such.
    Also try to find out the actual cost of replacement directly from FIAT or someone you know. I got different figures from 3 different dealers, lowest being 19k to highest was 40k !
  6. jayakrishnakola

    jayakrishnakola Regolare

    Messages:
    439
    Bangalore
    Adit, has the suspension kit arrived at KHT????

    if arrived, do i have to book it or i can give the car directly???
  7. adit

    adit Regolare

    Messages:
    455
    Bangalore
    jayakrishnakola

    my apologies ...am not 2 sure if the kit has arrived or not since i am travelling and out of the country till the 23rd march. Request you to kindly send a mail about the same to sanjai@khtagencies.com and mark me a copy on adit_morzaria@khtmotors.com and i shall follow up the same . Sanjai is my CEO and shall take it up on priority . Also pls mention to sanjai on the mail that you are a team fiat member and i requested you to send the mail.

    Fiatlover - as long as the work is done at a reasonable cost , all is good......kht is open to support and help you guys anytime.
    1 person likes this.
  8. jayakrishnakola

    jayakrishnakola Regolare

    Messages:
    439
    Bangalore
    thankyou adit,

    my linea is currently getting the suspension changed as i speak of it in KHT service centre.
    the kits have arrived apparently this evening.
    i had given my linea for a small work and then i just called up kuldeep in the evening and i asked him about the kits, and they had been arrived by then.
    he told me i could have the car by tomorrow.

    KHT motor rocks
    you guys are too gud.
    keep up the good work guys.
  9. adit

    adit Regolare

    Messages:
    455
    Bangalore
    jayakrishnakola

    thank you.....i hope the work is carried out properly and there r no issues with your car now......and again we would not b where we r without the support of you guys.....
    1 person likes this.
  10. Ferrariscdr

    Ferrariscdr Amatore

    Messages:
    82
    Karnataka
    Today i went to KHT...my GPS charger blown away the fuse for Cigarette lighter and i wanted to change it. At first i called them and spoke with Bharat and he refused to do any work since there were many cars for delivery and they asked me to take appointment for such service on thursday (appointment for fixing a fuse?????).

    Later in afternoon I went there just to see if I can get it done today itself and convince them that it will not take much time. Mr Bharat came and told it is not possible as we cannot ask technicians to check your vehicle. you need to come on thursday..It was so funny that it wont even take 5 mins open the fuse box and change the fuse...after 5 mins discussion i told him that it wont take much time and know which fuse to change. Then he send the person and he replaced the blown fuse with a new one...I offered him some money but they refused to take it..

    The concern is whether KHT or any service they should understand what customer wants..for a 2 min work you cannot call someone to come again and get it done. If I had spare fuse i wouldnt have gone there. without knowing the issue you should not reject on the grounds that this would take more time and hence you would do after I make an appointment.

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