Fiat Exclusive: Kashyap Noida Hello Friends, Here comes the Feedback about Kashyap Motors: As few friends on this forum are aware that i met with an accident and i was looking for some good place for denting painting job. I was very much excited about Fiat Exclusive opening in Okhla by Kashyap. I almost delayed 1.5 months to get repair done from good service center. On 20th April i came to know Kashyap Fiat Okhla is opened. So.. with full of excitement and in expectation of getting best service i drove to Okhla and reached there by 11:00 am. After reaching there i came to know that they do not have any facility on that date for insurance claims. Mr. Vargeese from Noida asked me to send the car to Noida. I agreed since i did not have any choice and i was able to go one step more to get best paint/repair job. Finally car reached Kashyap Noida and real saga begins: I believe whole group at teamfiat.in was assuming that Fiat exclusive service centers will be best to get the service and other work done. But the truth is opposite of it. Here is the story : Gave my car to them on 22[SUP]nd[/SUP] April for Service and Accidental repair. I was regularly in touch with Mr. Vargeese (Bodyshop) and Mr. Hemant ( Service). They kept on extending the delivery date. but in the hope of getting best paint job i did not raise my voice. On, 4[SUP]th[/SUP] May, I was told to get the car back after 14 days after i started showing my concern on extending Delivery date I was expecting that since i am going after 2 weeks my car will be ready. but, To my surprise, I had to wait 5 hours to get my car back since bodywork was done in horrible way. Worst denting and Paint job pics are attached. Never expected this after paying 20K for bodywork.:evil: I had no option except blasting Bodyshop department. and they started rectifying the issue. and did "jugaad" for the fender/bumper joint issue. While being at Service center i had to call both of Mr. Hemant and Mr. Vargeese after every 10-15 mins to start the repair work and keep it continue. I was on my foot only for 5 hours as it was Saturday and people were already in holiday mood. Worst Service and Bodyshop Managers i have ever seen..!!!! Totally Irresponsible !! Finally at 7:30 PM i got my car back in condition to atleast drive back home. Although Rubbing is still pending. Dont know they have been doing with my car for 2 weeks. On the way back I got service duration expired notification. I was shocked to see that. How can Fiat Service center forget to check the car using laptop examiner? Spoke to Mr. Jeevan at Kashyap Immediately @ 8:00 PM on 4[SUP]th[/SUP] May, He was not sure whether service of my vehicle was done or not. ( Although he raised invoice of 10K) Mr. Jeevan promised to send the Examiner to my home tomorrow morning. On 5[SUP]th[/SUP] Morning I got call that examiner cannot be sent because it is not working. Got call from Mr. Lalit, he also said examiner is not working for one month and cannot be sent. Another Shock!!! After reaching home, i opened car bonnet to see if the service was done or not. Another Shock...!!! Coolent was almost empty.!!! Now here comes the basic question: How Kashyap Fiat is servicing the vehicles and checking the faults if Examiner is not working for last 14 days ( may be more than that). is there any difference in Tata shared vs Fiat Exclusive service... ??? Answer is BIG NO... its same set of careless people working on Fiat Cars... I wrote to fiat and got call from MR. OP Sharma. Unfortunately, Mr. OP sharma was not there in workshop on that day due to death of his brother. Mr. OP Sharma sent the person with Examiner in 2 hours to fix the service expiry warning. Thanks to him. i do not feel like leaving my car with them again although there are few problems which are not rectified for which i have already paid: Pending Problems: 1. Proper solution for Bumper/Fender jugaad 2. Some loose component noise inside the front new bumper (metal noise ) 3. Rubbing needs to be done on four newly painted panels 4. Fog Lights not working as they did not have wire to get them working.