Hyson Auto Sales - Kochi Ranked #15 of 37 Service Centers

5 from 1 reviews

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Telephone 2:
Email:
crmservicecochin@hysonautos.com
Website:

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Address:
33/6C1, C2 & C3, Pavoor Road, Padivattom Kochi, Kerala 682024 India
  1. limraj

    limraj Superiore

    Messages:
    938
    Trivandrum
    Linea 1.3
    Familiar to me. I faced the same situation on 29th June, Saturday.
    When I went for the first service in April, there was no crowd at all on a Saturday and I expected the same this time and did no booking.
    But, it was full of cars and I had to park my car outside. Also had to ask multiple times for them to have a look at a scratch. The scratch is not fixed yet, they just wiped the dirt. I wanted to change the engine oil as well (car is now at 8000 km) ahead of 15000km service. I had to postpone changing oil.

    So, lesson is book the service & go.
  2. Vinod Bhaskaran

    Vinod Bhaskaran

    Messages:
    3
    India
    Fiat Exclusive: Hyson Motors - Ernakulam

    I went to kerala on my Punto... and while driving suddenly the dash board lights and Horn stopped working... no issues with light / indicators etc.... only Horn was not working and the dashboard lights were out.... reached kerala on thurshday evening... gave the car for at Hyson service center ernakulam... they started checking the board... took the whole day (friday) and said they still have not found the issue... Saturday evening and still they are CLUELESS... and then they come up with a line... it seems Rat has cut the wire...(how in the world wud a rat cut wire in a running car - @ 100 kmph!!!)... well took back the car (no repairs done) and they gave a which stated the car was given on Saturday at around 1:30 pm!!!! when it was given on Friday 9:00 am......
    Came back to banglore driving the car without the horn.... gave it to Vector motors service center on Hosur Road.... in 2 hours they call me back saying the car is fixed.... All it took them to find the problem and rectify it was 2 HRS!!!!! and in Hyson they were still clueless after 2 days!!!! Donno what kind of service engineers are there at Hyson.... the worst service i have to say....
    Last edited by a moderator: Sep 9, 2013
  3. DRIV3R

    DRIV3R Esperto

    Re: Worst service - Hyson Service Center - Ernakulam

    What did Vecto do to fix the issue?

    So the rat theory was false?
  4. limraj

    limraj Superiore

    Messages:
    938
    Trivandrum
    Linea 1.3
    What was the actual issue?
    Who was the service agent attended you?
    I am planning to take my car for 15,000 service there, this weekend.
  5. Vinod Bhaskaran

    Vinod Bhaskaran

    Messages:
    3
    India

    They said one of the wires was having an ISSUE.... but I had a RAT menace earlier this year and have spent 16K for all the measures that can be taken... i have put in Rat Mesh so rat cannot enter the cabin...and as only one wire was having issue so it cannot be a Rat.. as rat cannot enter the cabin......

    - - - Merged Post - - -

    HYSON at your own RISK i wud say...... guys any way we can provide a direct feedback to Fiat about them??
  6. Vinod Bhaskaran

    Vinod Bhaskaran

    Messages:
    3
    India
    The person who attended my issue was one Mr Victor.....they kept the car for 2 days and had NO CLUE as to whats wrong!!!!!
  7. limraj

    limraj Superiore

    Messages:
    938
    Trivandrum
    Linea 1.3
    Hyson Motors, Kochi stole USB stick from my car

    I gave the car for 15,000km service and when it was returned, USB stick (16GB, full of music files) is removed from it.
    Raised the complaint with them and the response is "nothing can be done".
    They are thieves.:evil:

    Also, they have done wheel alignment, but did not verify it by driving on the road. The car pulls towards right.
    Now at 200 kms away from them, I have to find a solution. :eek:

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