Garodia Fiat - Kolkatta Ranked #14 of 37 Service Centers

2.5 from 2 reviews

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garodiafiat@yahoo.in
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Address:
Anandapur (Kasba), P.O Haltu, Behind Ruby General Hospital Kolkata, WB 700107 India
  1. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    GARODIA in KOLKATA is taking some pro active steps too address servicing woos of the FIAT owners in my district & in west bengal as a whole.Recently they arranged a service camp at TAMLUK(district town of purba medinipur dist.40 km from my place)& communicated all the owners in our district to attend the service camp.Though I could not attend the same as I was on a tour but what I have known from my s friends who attended the camp that it was a successful one.The came with large amount of spares and promised to arrange such camp every 3 months.They also said to had arranged such camp in Durgapur(170km from Kolkata) and Siliguri(600+ km from kolkata).Very good initiative indeed.
    prabhjot likes this.
  2. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    After a long break went to the Garodia WS yesterday.Was pleasantly surprised to see the improvement.I reached the ws before 9 AM & a lady was already there in the reception.Garodia has implemented bio-metric attendance for the employees and it showed.The job card was ready by 9:10 hr & the car was taken into the ws immediately.Had the pleasure to see 3 AVVYs & 1 AVVY by Abarth which were parked in the ws premises.I returned to the ws @ 11:30 and my car was ready for delivery with all the paper works already done.They also attended two minor problems(improper functioning of the horn pad & slight noise from the link rod) which I forgot to mention but they noticed while attending the car.In 3 yrs Garodia ws has improved a lot :finger:I must say.

    OT:With all the fly overs functioning on NH-6 & Santragachi bridge in order I reached Garodia ws using Parama fly over in just 2hrs 10 mins(130kms).I never touched 120 kmph in this 130km.
    Murphy_Fiat likes this.
  3. amitbiswas1984

    amitbiswas1984 Timido

    Messages:
    1
    Kolkata
    Linea 1.4
    This is not actually a review on Garodia Fiat as I have good experience with previous visits. But this time when my Linea 2009 edition had a issue with Engine Immobilizer, I could not start my car with the key which was working fine till date. Then my car towed to Garodia Fiat on 18th April and after inspection the SA said that the whole lockset needs to be replaced and will cost around 9K. They asked for the Electronic and Mechanical key code from me and submitted the parts order to Fiat. They also told me that it will take around four days for the parts to be arrived. After one week I called the SA but this time he said the machine which FIAT use to encode the key is broken and that machine will be coming from Italy. Now I need to wait for around 2 weeks. After one week I contacted FCA customer care to enquery about the status and the customer agent said that it will arrive at the Garodia Fiat on or before 3rd May. But till now on 12th May, the part has not arrived at Garodia Fiat. I called the customer care several times after that but no one could give me any update regarding the availablity of the parts nor the Garodia Fiat SA. It's now very frustrating without my car almost one month and I don't have any information when I am going to get my car back.

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