Garodia Fiat - Kolkatta Ranked #14 of 37 Service Centers

2.5 from 2 reviews

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garodiafiat@yahoo.in
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Address:
Anandapur (Kasba), P.O Haltu, Behind Ruby General Hospital Kolkata, WB 700107 India
  1. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    Ravi,now it seems that both the FASS (BOSE & GARODIA) will continue at KOLKATA.
    Just spoke to an ss Mr.Anish at GARDIA & he confirmed that GARODIA ws has started functioning normally(his take) again and huge consignment(of about Rs. 20lacs) of spares has reached GARODIA ws just days back.

    If this is true(2 FASS) then it's indeed a great news for FIAT owners in & around kolkata.
    prabhjot and Ravi like this.
  2. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    This news may not be directly related to this thread----
    The second FIAT dealership--'AUSTIN FIAT' & FASS at KOLKATA is functional now.The FIAT website has updated all the details.
    The AUSTIN is one of the oldest car dealer in kolkata & it has been a MITSUBISHI dealer before FIAT----situated in the heart of the city near ESPLANADE.
  3. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    Visited GARODIA on 27th DEC.Problems---non returning combination switch,damaged engine guard,misaligned steering wheel & RH ORVM.Asked over phone and they said all the spares if rqd. for replacement were available.And GARODIA did not dishearten me this time.

    This time the experience was quite pleasant at GARODIA. The job card was readied in no time,I was taken to the workshop bay many a times to show the problems they detected like a leaky coolant line,a damaged fastening bolt of the engine guard,a harder than normal clutch lever etc. They solved each problem & every rqd. spares was available.About a dozen car came on that day for servicing & I hardly heard any argument which was quite common at GARODIA previously.

    One reason might be the absence of Mr.GARODIA(senior).Asked an employee about his absence and he told that Mr.GARODIA did not come to the ws on regular basis now due to some family problem.The ws manager is soft spoken and was the signing authority on the final bill.The mechanics & supervisors showed very good energy levels.I must say GARODIA workshop surprised me this time and if they continue like this I think they will be able to change their image for good.

    Land line No. to book aservice is 03340354035 not the No. as mentioned in this thread.The other No.9831867502 is correct.
    Garodia FIAT and prabhjot like this.
  4. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    Yesterday in the evening got a message in the MID--'ABS unavailable'.Became seriously worried and contacted ANISH of GARODIA FIAT.He requested me to take my car to the ws as the problem is to be diagonised with the scanner.So went to GARODIA today.And after barely 5 mins after the car got an entry into the ws I was called bythe ss.It was a torn/cut wore of the rear left ABS sensor.They told me it was a handy work of some rat.But actually it the work of 3 little dogs who often take rest under my parked car.Anyway the problem was rectified within minutes and I left the showroom within an hour.Thanks GARODIA FIAT ws.
    pabhishek and prabhjot like this.
  5. Sumit

    Sumit Superiore

    Messages:
    659
    Munger
    Garodia Fiat is a very good service station for fiat cars in Kolkata. I had been there once with coolant leakage problem. The coolant was leaking at high speeds. They were very quick in diagnosing the problem and rectified it within an hour. It has been more than a year, the problem never recurred again. Brilliant work.
    pabhishek, sandipan_r15 and prabhjot like this.
  6. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    Today,got a call regarding their loyalty programme & whether I have received the loyalty card or not.What is this loyalty programme?Do other FASS es also have this type of thing?
    I think they would offer some discounts on spares & labour to the card holders.
  7. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    Yesterday went to Garodia WS for the timing chain job.Reached the WS @ 10 am & received the car @ 3:30 pm .Garodia has really matured into a better place to service Fiat cars in Kolkata.They have recently installed cc TV cameras inside the WS & one can watch the ongoing job sitting inside the waiting lounge.
    After starting the job Anish(WS supervisor) called me & showed/explained me all the parts that are to be replaced.I also replaced the drive belt.A disinfecting & cleaning of a/c system was done(vas by Wurth) & that was super effective.Now one can directly mail CEO of Garodia Fiat,Mr.Vikas Garodia regarding any complaint & feedback.Overall very good experience.Keep it up Garodia.
    prabhjot and pabhishek like this.
  8. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    Garodia ws is now open on every SUNDAY except 1st SUNDAY of the month and national holidays.
  9. roysun

    roysun Timido

    Messages:
    4
    Calcutta
    Had driven over to Garodia Motors WS for the 4th service for my Punto MJD.
    Surprised to discover that they charged 2% extra on the credit card payment. I wonder if Austin Fiat does the same or not.
    Maybe will check them out the next time I need a service done.
    prabhjot likes this.
  10. prabhjot

    prabhjot Esperto

    Messages:
    2,726
    delhi ncr
    @roysun

    What did you think of their servicing-work quality (all told), though? Improved, the same, indifferent, or great?

    thanks

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