Garodia Fiat - Kolkatta Ranked #14 of 37 Service Centers

2.5 from 2 reviews

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garodiafiat@yahoo.in
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Address:
Anandapur (Kasba), P.O Haltu, Behind Ruby General Hospital Kolkata, WB 700107 India
  1. Ravi

    Ravi Staff Member Janitor

    Messages:
    6,001
    Bangalore
    Grande Punto 1.3
    From Garodia facebook page -

    uploadfromtaptalk1395196116214.jpg
  2. Somraj

    Somraj

    Messages:
    1
    Kolkata
    Do we have any updated experience with Garodia.....Heard service has improved...not sure though.....
  3. atrup

    atrup Amatore

    Messages:
    52
    Kolkata
    Take Care Black Beauty :( :(

    It is difficult to bear life with bad wife. But it is much more difficult to have a life where your wife is good but you have to deal with your bad in-laws everyday.

    Probably the saddest moment of my life so far to selling off my all-time favorite hatch PUNTO 1.3 MJD Emotion Pack. Lets share the story …

    My car is from 2009 Oct, 09 and this Oct, 14 I have to pay the tax which is 31k. In addition I know from my last visit that I have to change my left front shocker pad. So, I thought of getting it serviced as I have travelled 14k with Mobil1. I went to Garodia Workshop, the only one in Kolkata to service my car. Rajarshi also went with me for changing one of his shockers. Once we entered we saw all new folks almost. Anyways we gave our car and waited for their turn to work upon. Now, I am sharing my experience only …

    After sometime one mechanic came for a test drive. We went for 4 – 6 kms drive and his suggestion was

    1. Change shocker pad (shocker is ok)
    2. Tightening door with the frame as during jerk noise is coming
    3. Rear Suspension is absolutely fine
    4. AC Gas Refilling if needed

    I had doubt on my shocker as me and Rajarshi gave different kind of trials before hitting the workshop and we were sure that there is problem with the shocker. I told them to open the shocker and check. As suspected I was confirmed and shown that the front left shock absorber was gone. I was thinking about changing my entire shocker to raise the GC more as I travel anywhere no matter how bad the road is may be in 2 or 4 wheels some of which are visible in weekendgetawayskolkata.blogspot.com. But I was not sure if I could get the same feel after raising the height as I saw many to convert back to the old one after using the new for some kms.

    The reply I got was checking all suspension will incur Rs. 400/- as cost that too for each shocker. I told them if they could confirm me if shocker is fine without opening it which is a kind of impossible for Garodia at least. Again there was a kind of argument happened and I finally told them not to change anything and I will pay the inspection charge for the suspension which they had open. They did it. I was in a bit confused as they were telling me to go outside of the workshop every now and then.

    It was my bloody money with which I bought the Italian Beauty and also incurring on each of its problem. Then why I can’t watch my car to be serviced as neither I am entering your service area nor I am creating any disturbances. The guy who created the job card told me that I will get my car around 3 pm which I am sure that I will not get anyways before 4 – 4:30 pm. I was too late and decided to take the car next day.

    Next day when I entered the workshop I saw my black beauty was waiting for me with great exterior looks. I got overwhelmed and asked mechanic and supervisor if everything is done and they confirmed yes. I paid a total amount of Rs. 11000/- approx. for all the work they did and took the car towards my office. I was in real hurry and couldn’t check all the work thoroughly. Once coming down to home from office I realized that

    1. Real jerk on all the suspension
    2. AC working fine
    3. Engine is smooth
    4. Doors are too noisy
    5. Comfort of PUNTO suspension is gone totally
    6. Too much jerking on steering even in idle
    7. Gear shifting a bit hard (no idea why)

    I am dam sure they did something with all the suspensions as I mistakenly mentioned once that ‘I will change all suspension at once after few days’. Just imagine of spending Rs. 11000/- approx. on your car and it started giving the same problem within next 50 kms. Imagine if I went for a long drive with this car, what could happen. Believe me its enough. I didn’t want to visit the workshop anymore as I know nothing could happen with these B*****D’s.

    I thought of taking a try with New PUNTO as mine is 4.6 yrs old. So, I went to Garodia Showroom next day. They took all inspection and was really happy with the maintenance. Now it was time for the quote and the quote for ‘Grande PUNTO 1.3 MJD Emotion Pk’ from 2009 Oct with 54000 kms on ODO, was ‘Rs. 1,60,000/-‘ only. I just laughed and told Mr. Chowdhury isn’t it too low on a Rs. 8.15 lc Rs. Car. As a reply he told ‘Tax payment is to be done in next 5 months which is 30k’.

    I left immediately, putting a large block of stone on all my feelings with Black Beauty, and decided to sell it off to someone else moving to other brand. It is true that I will cherish the feelings of these 54000+ kms in my entire life but can’t tolerate dealing with these ‘Bad Parents’ in every step. Tears was in my eyes when I was washing my buddy for the last time as I don’t know how he will be treated in future by the new owner and I kissed it for the last time. Next day I sold it … L L L L L L

    I checked with Maruti & Hyundai and got a quotation of 2.7 – 3 lacs even 2.2 lacs for pre-owned cars. You are the Worst and Pathetic service provider GARODIA.

    I have written enough and believe me don’t have any more patience to discuss anything no matter if CEO comes to my home.

    Good Bye ‘Punto (.)’ LLLL

    Arup Bhattacharyya
    Weekendgetawayskolkata.blogspot.com
    FB: arupcbz
    Last edited: Jul 7, 2014
  4. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    Bad news guys.3 weeks back I was returning home after some running repairs at GARODIA WORKSHOP,KOLKATA. A autorickshaw rammed my car from behind(left side) while my car was idling(at redlight) on bridge No.4 towards parkcircus side.Rear left qtr panel and the hatch door got damaged very badly.The auto too was damaged but thank god no one was injured(driver was the only one in the auto).Immediately returned to the WS.Insurance(BHARATI AXXA) was claimed.
    And the car was delivered in 10 days.Hatch door was replaced and the qtr panel was repaired.Bumper was also painted.Overall a very good job done by GARODIA.

    Finish & gloss of the water based colour(as told by the ws guys) is really awesome.I am really happy that my car is back in shape again:razz:.
    Meanwhile my car has touched 49200 km.
    2 people like this.
  5. Sumit

    Sumit Superiore

    Messages:
    670
    Munger
    sandipan please post some pics of your car.
  6. Ravi

    Ravi Staff Member Janitor

    Messages:
    6,001
    Bangalore
    Grande Punto 1.3
    I saw Fiat India facebook page that Garodia is shutting down, is this true?

    BTW, I also saw below comment from Fiat -
  7. Ankit Gupta

    Ankit Gupta

    Messages:
    1
    KOlkata
    I Just called up the Garodia Fiat W/s for Paid service and you will be astonished by the reply the lady gave me. She told me that they are not taking any Paid Service Jobs as their lubricant has exausted. Told me to wait till 16th August. First Impression about Garodia Fiat is really verry bad. God save me.

    Mod note: Kindly stop posting like this.... Please refer to the rules here - http://teamfiat.com/threads/tfi-rules.9288/
    Last edited by a moderator: Sep 8, 2014
  8. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
  9. sandipan_r15

    sandipan_r15 Superiore

    Messages:
    750
    HALDIA
    WEST BENGAL
    Grande Punto 1.3
    Today talked with BOSE AUTOMOBILES. Yes they have started servicing.
    Contact Mr.JAYANTA for service booking MOB:8582846533.

    Main WS dedicated to only FIAT will be opened somewhere near HARIDEVPUR & will take about 2 month time to open---work has just started.

    Meanwhile they will service the cars at their old WS opposite Sishumangal Hospital on SARAT BOSE ROAD.

    GARODIA SALES OUTLET IS OPEN & RUNNING.They have started accepting booking for AVVENTURA.
    anoop, Murphy_Fiat and Ravi like this.
  10. Ravi

    Ravi Staff Member Janitor

    Messages:
    6,001
    Bangalore
    Grande Punto 1.3
    Please create new thread on Bose Automobile.
    Even I saw they refreshed their Facebook page, seems all were rumor about shutting down.
    They are coming with some Loyalty program.

    IMG_12530352860652.jpeg

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