Hi Guys, I have seen so many reviews on FIAT exclusive dealers but could not find for Garodia Kolkata. So I decided to create one. The below mentioned review is based on my recent visit to Garodia. Unfortunately the visit to Garodia was not a good one but I feel to share this with the other members from Kolkata. I visited Garodia FIAT for scheduled servicing and Clutch plate change. I gave my car on 27[SUP]th[/SUP] June at around 10AM. I spoke with the SM and my 1[SUP]st[/SUP] impression was the guy was not at all experienced about the FIAT cars. Anyway I asked the below work to do. 1. Scheduled service. (done) 2. Clutch plate issue.(done) 3. Speedo meter issue. (not working when car is hot.)(not done) 4. Some underbody mechanical sound. (partially done) 5. Boot light change. (not done) Now the SM called me on 28[SUP]th[/SUP] June and tells me that my car is ready and all issues have been addressed except the boot light which is not in stock. I asked him about the Speedo issue and told him that the Speedo is not working when engine is hot but he said all work done. 29th June I called up the person and asked him to look into the left power windows which making a sound while moving down. He said he will look into this. I reached to the Garodia at around 12 PM and my observations are 1. No cleaning was done; unexpected. The car is full of dust in inside and outside. 2. Visible scratches all over the car. This is disgusting!!! 3. The Power window issue not addressed and they will not do it as it will take time!! I started shouting and the SM asked a person to clean the car and take care about the scratches and my waiting period starts. I saw few more people who were also not happy with the servicing about the cars and 2 people shouting at place that problem of their car not addressed but delivered to them. After an hour my car finally arrived in front of receptions and I discovered few more scratches!! I was so disgusted that I burst out. I open the bonnet and found that 2 locks were not there. Again!! The SM said during the servicing the locks were washed out and they don’t have those to their stocks. What a joke!! But he promised that he will give it to me for free when they have them in their stock. I asked about the scratches and some of them he was able to remove and some of them still present!! I look into the interior and wow dust is present as it was there previously. Again I asked the SM and a person came to clean to my car’s interior with water!!!! I asked the SM where is the chemical to clean the interior!! He said that’s a paid one!! I told him that in TATA FIAT service center (Lexus Motors) clean the interior with chemical then why not Garodia! Again no answer. Suddenly I heard one person was shouting about the interior cleaning and then a person came with a bottle (chemical) and started cleaning the interior. I started shouting and then that person was also clean my interior (not up to the mark or nor good as Lexus; but Yes they did it)! Now I am fully irritated and went for test drive. SM sent one person with me. The drive was normal and gear shifting is smooth as usual. I came to Garodia paid the bill and took my car. On the way to my house I suddenly discover that the Speedo issue it still present!! I called up the SM again; he said he was cleaned the Speedo sensor and he was not able to replicate the issue so he thought it was solved!! I shouted again how come it possible!! After driving 20 min (hardly) I found the issue!!! No Answer from SM. Again I need to visit the workshop in the next week. I don’t understand what is the difference between TATA FIAT Service center and FIAT exclusive service center!! I merely found some difference mentioned below TATA FIAT service center (Lexus Motors): 1. Parts unavailability of FIAT cars. 2. Give priority to TATA cars always. 3. Experienced mechanic. ( yes true, they know where the issue is and how to solve). FIAT service center (Garodia) 1. Parts availability increased a lot. 2. Only FIAT. 3. SM was not experienced at all. He don’t know the Speedo issue where as the SM at Lexus told me long ago which parts needs to be replaced and cost as well. 4. Service is real bad!! From washing the car to rectify problem. 5. Don’t take cares about our loved cars!! i don’t accept that the service center will reduce the beauty of my loving car by adding more scratches!!! I don’t think anyone will accept it. The first impression is the last impression. So far I will give rating 3 out of 10 to Garodia. I love FIAT cars (i also own FIAT Uno diesel) but FIAT servicing is a real pain. The quality of work at Garodia is merely not seen. Why we need to shout to get the work done; when we pay the bill? Why the quality of work not at all changed at Kolkata center? Why these service people don’t understand the value of our time? Surely I will write to FIAT about this experience.