DRS Motors - Gurgaon Ranked #11 of 37 Service Centers

2.33 from 3 reviews

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  • DRS Motors - Gurgaon
    Sector-17/18, Deviding Road, Behind Pasco Bodyshop,Village- Sarhaul, Gurgaon, Haryana 122015 IN
    28.4956505 77.0841541

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Sector-17/18, Deviding Road, Behind Pasco Bodyshop,Village- Sarhaul, Gurgaon, Haryana 122015 India
  1. bdesarkar


    I will need to search and dig up the bills to give the exact rates. Will take a time-out until then.

    Sent from my C5502 using Tapatalk
  2. I have been to DRS Fiat yesterday for monsoon checkup and the service was satisfactory.
  3. prabhjot

    prabhjot Esperto

    delhi ncr

    Got the Linea 1.4 Fire Emotion serviced at DRS Gurgaon. They did good work. The facility is impressive, and the GM, Mr. Rawat, is engaged and quite professional.
  4. prabhjot

    prabhjot Esperto

    delhi ncr
    DRS did a good, scrupulous job again, albeit not a diagnostically challenging one: semi-severe accident denting-painting work on the 2010 BNW Linea. Paint was well matched and they were almost perfectly on the promised time.

    Am beginning to positively like it now as far as FASS in Gurgaon goes. ;-)

    Caveat emptor!
  5. pradeepsangwan

    pradeepsangwan Amatore

    Bhiwani, Gurgaon
    Grande Punto 1.3
    Is there any one who got his punto's timing chain replaced at DRS fiat gurgaon
  6. prabhjot

    prabhjot Esperto

    delhi ncr
    It's not a dicey job, not to worry. I got the timing chain on my 2010 Linea 1.4 Fire replaced as per the recommended schedule in the manual, but that was a while ago, at Torque Motors, Gurgaon.
  7. speedJet

    speedJet Superiore

    I have had a pretty ordinary experience with DRS. Since they have a paint booth, the paint quality is definitely better than other FASS which do not have one.

    However, engineers are pretty new and people around here do a lot of smart talk
  8. rajatgoyal01

    rajatgoyal01 Timido

    I dealt with DRS FIAT for my 2010 Punto. its almost five yrs old now and was 2 months away from service due date, but i decided to get it done now as i will be travelling for a few months and my family will use the car but wont know how or where to get the service done.

    I have been pretty busy with work lately, haven't even had time to go to the workshop.
    so i called the GM service, Mr Rawat (got his number from another discussion on this very site). I just mentioned that i read about him on FiatIndia group online and he was most helpful.
    he set up the appointment for an advisor to visit my office in
    Gurgaon and pick-up the car.
    my car got collected at 9 and was delivered back at 530 with the service done, brakes and few other parts changed as required, seats dry cleaned, car washed.
    she is purring like a kitten now and looks and feels cleaner than she has in a while.

    all this without having to miss even a minute of work and everything coordinated on phone/sms.

    good job Mr Rawat & co. !!
    dumbestcoder and prabhjot like this.
  9. hellovineet

    hellovineet Timido

    New Delhi
    I have been to DRS Motors couple of times for my Punto 2010 Emotion Diesel which has clocked 82000KM now.

    Here is my take

    1. Like many other facilities, the DRS has better and clean facility. Cars can be see properly lined up with care.
    2. Number of bays are almost proportional to the number of cars they can service.
    3. Job quality is fine compared to others, but not upto the mark. There are instances when the problem reoccur after couple of diagnosis.
    4. Technicians and mechanics are aware of the nitty gritty of the beast. They know where to look and what to look. So unlike Tata, or others, the car is in safe hands.
    5. The biggest problem is not adhering to the time schedule. a simple 2 hour job takes 4-5 jobs. I have seen myself mechanics spending most of the time jumping from one car to another simultaneously leaving both the cars unattended. This result in lots of time waste and drop in quality.
    6. When ever Mr Rawat is in the workshop things work fine but when he is not present there are ample excuses given by the staff to justify the delay. The SAs dont want to leave the A/C rooms and go to the garage to check on the condition of the car.

    Apart from this DRS is much better than others in or around Delhi.

    prabhjot and kunwar.g like this.
  10. Pradeep Aswal

    Pradeep Aswal Timido

    Linea 1.4
    Cars and Mechanics are good. However worst Service adviser and CRM. They are bunch of liars. Told me 1500 for new key, took 1000 advance. When I went to collect, they said give 4500 for key. I denied so they refused to return my advance. So either avoid them or do your dealing with them in writing everything. Don't trust their words. Big time Liars and No customer care at all.
    PradeepM likes this.

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