Below are issues i am facing with service center 1 ) My punto went through first service , the car was returned as it is and not even washed properly. when pointed out they duly washed it with plane water and charged 300 Rs . wasn ;t they suppose to wash it free and do polishing etc. nothing done. in nut shell i paid 300 rs for using their plane water . 2 ) There was a accidental repair done on punto . The necessary repair was done in 2 weeks , So far so good . while welding the panels , they damaged the plastic cover in Left tyre well . they acknowledged the same and promised to replace it in next service. They did replaced it in next service but with a Bill amount of 800 rs . when pointed that it was damaged by them , they guy refused to have said anything . off course he could n;t see me eye to eye . 3 ) In the above accidental repair, the RHS headlight assembly was replaced and was not aligned properly . in next service , they again charged me 300 rs for aligning it properly. wasn ;t it their fault at first place. so basically i am paying them for their fault as well. what;s the point of having warranty in that case. 4 ) There were bubbles in paint done on driver side RVM and there is a paint mis match as well . Where as they claim to have given paint touch up;s on whole car, i can still see all the scratched as it is . may be they tried to make a quick buck since everything was done in a insurance claim . 4 ) The above issues were raised with FIAT customer care in February by dad . unfortunately i was out of country at that time so could n ;t follow up. tried asking for status Y;day and to my horror they have resolved it and send a letter to my home with the action taken. the CC executive even claimed that my dad has signed the survey form as well. duly pointed them that we never received any letter and signed any feedback form ,they have again opened up the complaint now . it appears that dealer has forged signature of dad . they have requested me to wait till friday , post which i plan to escalate it to higher up ;s in FIAT . I shall Be uploading the Bills Shortly in the thread . have asked dad to send me scanned copies of same ASAP. The dealer in above case is CARGO MOTORS Jalandhar . all in all , pathetic service experience with their dreaded A S S . For me it;s more of ethical issue rather than money . while they are charging for even touching the car in service station, ( I don;t mind that as well provided , work is to my satisfaction ) i wonder what;s the point in advertising their warranty and all other stuff when i have to pay for even adjusting a mis aligned head light assembly .