CAI Industries - Coimbatore Ranked #12 of 37 Service Centers

3 from 2 reviews

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Lakshmi Mills Campus, 686,Avinashi Road,Pappanaickenpalayam Coimbatore , Tamilnadu 641037 India
  1. arvinth nepolean

    arvinth nepolean Timido

    i have already sent mail to him
  2. rajks

    rajks Amatore

    Was very delighted to read the #7th post in this thread, however it looks like the quality has degraded within a short period of time. While it is not uncommon for good-cars to have issues what keeps the customer from regretting the buy is timely support from the service team, and I see that it is lagging from CAI side.

    I wish and hope management from CAI is keeping track of our inputs and takes constructive action to improve their quality.
  3. Dann

    Dann Novizio

    My car came back from her first service last week at CAI workshop in Coimbatore. The service was excellent with regards to the car. The people there are courteous and they do know what they are doing. The service rep who took charge of my car actually drove the car for a while with me in the passenger side to find out if there were any real problems that I might have missed. The only drawback was I asked the car to be delivered at 4 p.m., but they delivered only at 6 p.m. I would rate the service experience as excellent. You can contact Mr. Vignesh, the service rep there, for your needs with regards to your car.
  4. vijai

    vijai Novizio

    Grande Punto 1.3
    Hi Guys - Gave my Punto for the 45K servicing at CAI Coimbatore and here is the indicative replacement and labour list.

    1) Rear coil spring bush (2 Qty) replace - Part : 480/- Labour : 385/-
    2) All oil change - Parts : 6800/- Labour : 1100/-
    3) Brake cleaning (front & back) Labour : 735/-
    4) Water wash - Labour : 440/-
    5) Examiner test - Labour : 581/- (SA says this test is necessary whenever they service/replace oils to reset the reminder which I believe is not correct).
    6) Door lubrication - Labour : 535/-
    7) AC cleaning Labour : 966/-
    8) Engine room cleaning - Labour : 910/- (As he says there are traces of Rats under the hood and this treatment would repel them)

    Can you guys advise whether item 5 - 8 is really needed? I don't trust them completely and think they are trying to fleece me.
  5. vijai

    vijai Novizio

    Grande Punto 1.3
    Done with the service last week.Total bill came uptp 11,565/- which includes below replacement that I have asked to do.
    1) Rear fog lamp set - 891+ 131
    2) Wiper blade (2 qty) - 734*2
    1) Adhesive - 135/-
    2) Hand gloves - 60/-
    3) Rear Suspension coil spring bush (2 qty) - 438/-
    4) Brake cleaning - front - 395/- and rear - 438/-
    5) Coolant outlet sleeve from radiator - 153/-
    6) washing - 440/-

    did not go for the items 5 - 8 mentioned in the previous post as advised by the forum members. Need to really look for CAI alternative at coimbatore as I will be out of extended warranty in an year.
  6. bharath

    bharath Regolare

    Vijai, We took delivery in CAI ,Coimbatore but the first service (5K) was not so cool. I tried Marvel Erode which turned out to be fruitful as the service was prompt and cost was acceptable too.Below is the link where I had reviewed them.

    If you are interested ,I can add you in a whatsapp Fiat group and post your questions related to services.This group is run Ravi, a service lead in Marvel Fiat, Erode.
    Swaminathan Gopalan likes this.
  7. ramjn

    ramjn Staff Member Janitor

    Linea 1.3
    That's very good initiative. Provides a way to instantly post queries to the service centre.
    bharath likes this.
  8. vijai

    vijai Novizio

    Grande Punto 1.3
    Thanks Bharath. Kindly add me in. My number 8939652779
    bharath likes this.
  9. Mabams1826

    Mabams1826 Amatore

    Fiat Enthusiast
    Hi Bharath, as I am in Erode and have good rapport with Marvel people, do add my number also in the group, mine is 9894115656.
    Having a good experience with Marvel so far....
    bharath likes this.
  10. Swaminathan Gopalan

    Swaminathan Gopalan Timido

    Hi Guys,

    It's time of that year again & i gave my Linea for 45000km service at CAI Coimbatore. Below are the indicative service estimate given(Charges as Parts + Labor )

    1) 45000km service(Change of all oils & filters) - 6000 + 1000
    2) Brake Cleaning - 0+775
    3) Examiner Test - Told SA not needed
    4) Rear Wheel alignment toe checkup - 0+450
    5) Wheel Alignment+Balancing+Tyre rotation - 1075
    6) Front RHS Fog lamp rattle fixing - 0+285
    7) Engine Room Treatment - Told SA not needed
    8) Front RHS Suspension(Strut oil leakage) - Would cost apprx. 2000
    9) Battery checkup(Airbag Failure Error message) - Getting this warning occasionally.
    10) Wiper RHS Blade replace - 850+75
    11) Water Wash - 440

    The approximate total is coming around INR 13000/. Among the list, number 8 - the SA told that he will be checking if this coming under extended warranty. Regarding 9, i have asked them to check the battery for the warning message. With respect to point# 4, i got RHS rear wheel inner side tread become softer & got to check the rear toe for wear & tear.

    Please let me know if the above estimate seems to be fine or overcharged.

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