Butta Automotive Pvt Ltd - Hyderabad Ranked #27 of 37 Service Centers

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Plot No: 1356/A, 8-2-293/82/A, Road No. 45, Jubilee Hills, Hyderabad, Telangana 500033
  1. FIAT Exclusive Service Center: Butta (Tejaswi) Motors, Hyderabad

    Ok my side of the story

    1. My Punto got stranded 80 kms away from chennai, called RSA and they got the car to chennai safely on a flatbed although delayed. All through Fiat was in touch with me

    2. 80 kms from Guntur, I locked myself out in my GM vehicle. Called RSA no response, called service station no help,finally with a scale I had to unlock the car myself and carry on with my journey.

    So in short Fiat is trying to do something but everything else covers what it does :)
  2. jackharrisw

    jackharrisw Amatore

    Messages:
    146
    Chennai
    If i recollect all the happenings that were posted in this forum, the thing i can understand is FIAT is doing its best.It's the dealers whom we should point out to that they don't care much.Since FIAT has come out solo only recently(Hardly 3 months) we should give them some enough time(Atleast a year) so that things may definitely get better.I wish FIAT all the best. I love FIAT and their cars.
  3. SHASHANKREDDY

    SHASHANKREDDY Superiore

    Messages:
    647
    HYDERABAD
    Hyderabad
    Grande Punto 1.3
    Oh Yes.. Fiat is doing good. Here we are taking examples of Bangalore, Chennai. I am hoping the dealers are good.
    When it comes to Hyderabad ...only one pathetic dealer who does'nt care about customer. I have paid 2k for labor charges in recent service and there is no washing facility.
    As experianced by Suman bose , cant they change single brake light bulb ? Is this not height of negligance ?
    For that single 5 min job do customer need to come again taking appointment after 15 days spending 300 Rs on diesel to that pathetic location and wait for another 2-3 hours?

    P.S : FIAT is doing great...but in Hyderabad dealer is worst. Given the attitude of dealer, already one of my friend is cursing me for refering Punto when he bought it 1 year back.
    The Story of another Service centre is Imaginary.
  4. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    ^^ I could understand the issue Shashank.

    Is Fiat planning more dealership in AP/Hyderabad? Any news on that front?
  5. N Kiran

    N Kiran Staff Member Janitor

    Messages:
    1,520
    Hyderabad
    I have spoken to Nitin (hope I got his name right) who is the sales incharge of Karnataka and AP, at the Fiat Fun Day event. When I raised concerns about the existing SC and the ordeals that few of our members had to go through, he assured me that there is another SC coming up pretty soon. But from what he explained me about the reason for delay in setting up another SC, gave me a fair idea about how pathetic the situation would be in the near future.

    The new dealer (don't know the name) is supposed to set up an SC at Nagole, which is on the other side of the city and is a welcome move, hasn't yet finalised an exact location. He has shown couple of sites to Fiat and even after getting an approval (6 months earlier or more) comes with lame excuses like the site has some leagal issues, permissions etc., The intrest that this supposedly new dealer is showing to setup an SC itself gives an example of their attitude. God knows what kind of people are entering into Service Industry.

    Unless Tejaswi setups another SC near the old location as informed by other members, I do not see any hope for a better service in the future.

    On that note, I have my 45k Service schedule approaching and will give Butta/Tejaswi a final shot and if I am not satisfied, to hell with warranty and I will approach an outside garage (I already know 3 Fiat Garages in Hyderabad).
    2 people like this.
  6. Hurricane

    Hurricane Amatore

    Messages:
    205
    Hyderabad.
    I think they recently(4-5 days back) started the water washing facility.
  7. SHASHANKREDDY

    SHASHANKREDDY Superiore

    Messages:
    647
    HYDERABAD
    Hyderabad
    Grande Punto 1.3
    I think that is acheivement from Butta . They need to change service centre location immediately. I have given same compliant to FIAT when they were asking feedback about service premises :A.
  8. FIAT Exclusive Service Center: Butta (Tejaswi) Motors, Hyderabad

    Have been to Tejaswi today, have been informed that they will be shifting to the PDI yard near the old location ;)
  9. Hurricane

    Hurricane Amatore

    Messages:
    205
    Hyderabad.
    Well, that's what they told me too but thinking of all the money they invested here, I doubt they will transfer to a new location. They might shift a part of workshop(body works etc..) to another location but shutting the shop here is far from reality.

    But then I would like to be optimistic. I hope they MAKE THE RIGHT MOVE.
    2 people like this.
  10. BoseSuman

    BoseSuman Superiore

    Messages:
    760
    Midnapur (W.B) & Hyderabad (A.P) India.
    Linea 1.3
    Kiran We will plan for a short Bangalore drive ( 6hrs) 4:00 A.M Hyd> 10:00 A.M Bangalore, service till 5 with prior appointtment, then start at evening 6, return by 12 night. It will save time ;) ;) than Butta.
    3 people like this.

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