Balaji Auto World - Navi Mumbai Ranked #26 of 37 Service Centers

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C7/4, Pawane Midc, Ttc Industrial Area, Turbhe Navi Mumbai 400705
  1. Tony

    Tony Esperto

    Kalamboli, Navi Mumbai
    Grande Punto 1.2
    Yup even my bill came up to aprox.10K, with Balaji....
    It was 4th Service... Kms done 18000
  2. adwaitorama

    adwaitorama Timido

    My experience at Balaji Thane for the warranty and the rattle related issues.
    I went to Balaji on a bank holiday without an appointment, they were pleased to haveme there. The job card was opened and the car was in within 10 minutes.
    The issuesI was facing with my car were quite severe and were to be done on the same day as I had to go out of town. There was a SA CALLED FRANCIS who had taken the car and to my surprise he had more knowledge than the SAs I have ever seen in a Fiat service. He just asked me to chime for a trial in which he wanted to know about the issues in the car. According to me they were the rack, the window winders, the strut pads and the axle. They were pretty much confirmed during the trial and a issue of the seats which vibrate a lot. He just committed me that the issues are severe enough that it needs a replacement for the rack and the axle. He asked me to wait in the customer lounge and within 10 more minutes he was back and told me that the car will be ready by 5 pm. I was amazed with the response I had got from him. And true tohis word the car wad actually ready with all the faults fixed and parts replaced under warranty. It was just 4 hour's in which I had received the car and wad totally satisfied with the SA because I had never got such a response before. Just that the washing quality is far inferior there. In all other aspects 10/10 q complete smile on my face

    Sent from my C2305 using Tapatalk
    1 person likes this.

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