Balaji Auto World - Thane Ranked #9 of 37 Service Centers

3 from 3 reviews

Telephone 1:
Telephone 2:
Email:
Crmservice@Balajifiat.Com
Website:

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Address:
Mohan Mill Compound, Ghod Bunder Road, Thane, Maharashtra 400607 India
  1. Aniket

    Aniket Superiore

    Messages:
    537
    Thane, Mumbai
    Same thing happen with my friend also when we took this matter to FIAT then only we got refund.. Also they have refused to do extended warranty work so after involment of fiat they did all work but still when we reached home found that left front door not opening from inside , when we call him about this he was like its around 6 pm and our shift is ending now u please come tomorrow then we vl look into it :evil::thumbs down



    So Please send your feedback to fiat about his matter you vl surely get your MONEY back if all things are fine and service record is clear from your side , your feedback to FIAT vl make difference for feature work and experience for other fiatians TOO
    Last edited by a moderator: Mar 4, 2013
    1 person likes this.
  2. shantanoo

    shantanoo

    Messages:
    4
    navi mumbai
    Thanks Ravi for the suggestion..::T

    Now I have lodged a complaint with FIAT and is waiting for their reply on dat.
  3. caffeineam

    caffeineam Amatore

    Messages:
    217
    Mumbai
    Looks like the service woes are set to continue. No way I am going all the way from Andheri to Thane to put with crap like this... Given such vast difference in experience it's apparent that the good experience was solely due to the SA going the extra mile and not a culture at the Service Center. Worst case I will dump the car and buy a Maruti/Hyundai or even a overpriced Toyota as I need to remain practical :(
  4. I also see - AC vent fitment charges 300/- other than labor invoice charges..(which should not have been there at all in the first place..) :mad:
  5. cooltaurean

    cooltaurean Amatore

    Messages:
    90
    Mumbai
    absolutely right Caffeineam. i am also from Andheri and after reading the 1st review i was wanting to go to balaji for for my 2nd service that is due in April. now.... am thinking. it definitly looks like the service woes are still not going anywhere especially when pizza's are more important than customers.
    can we get more tfi'ans to contribute their experience on this thread. Since Balaji is the 1st FIAT exclusive in Mumbai, it is imperative that there is more clarity in this matter.
  6. kedarbendre

    kedarbendre Esperto

    Messages:
    4,232
    MH 12
    Thats so sad.

    The story is bad service at Exclusive FIAT service centers continued from Pune to Mumbai.

    In Pune FIAT's 1st exclusive service is on auction :-( and will be closed in few days if I am not wrong.
  7. caffeineam

    caffeineam Amatore

    Messages:
    217
    Mumbai
    I think the only way to attempt to fix this is to complain loudly to FIAT via any available channel. I have used service (at) fiapl (dot) com in the past and it has flowed down to the Service Center to be addressed. I hope that id still works.
  8. cooltaurean

    cooltaurean Amatore

    Messages:
    90
    Mumbai
    What??? :(( the pune FIAT's service center is shutting down? already? what about the FIAT CAfe? is it going off too? this is not good news for us.
  9. shantanoo

    shantanoo

    Messages:
    4
    navi mumbai
    Nope this id does not work now...They have a new id as SERVICE.INDIA@fiat.com.
    I have written a mail to this id and has got a reply as

    Dear Shantanoo Sir,

    Thank you for your communication to Fiat.
    We regret the inconvenience caused to you.

    Matter is coordinated with our regional team and you will be hearing shortly from them.
    Till then we request you to please bear with us
    .


    I got this mail confirmation on 5th march...& m still waiting for the reply from their "regional team"!!!:mad:
  10. georgian

    georgian Timido

    Messages:
    12
    MUMBAI
    oh hell I just set up an appointment with balai for my car tomorrow:eek: and I have to go from kandivali to thane,so, it basicaly boils down to which DEVIL:devil to choose for your ANGEL to be treated:sadblue:punch its a tragedy,I gues we all should head to local mechanics who at dont fleece us and they really give us sound advice and they do love their cars so the mind is set on doing a good job.

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