RDC Motors, Anna Nagar - Chennai Ranked #15 of 18 Dealers

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sales@rdcfiat.com
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Address:
3rd Avenue Anna Nagar Chennai, TN 600040
  1. guna_gopi

    guna_gopi Timido

    Messages:
    20
    Chennai
    Booked Linea T-jet last month. Still waiting for delivered, I was informed that car will be delivered in fourth week of March, since I didn't get any call from them. I called them to know about delivery, at that time they informed me that car is still in manufacturing status as I have booked the active version which is not readily available at that time they confirmed me that they will deliver my veichel by Friday first week of april. Again there was no update from RDC or from my sales person so again called them to check this time they gave me a pathetic excuse mentioning that transport vehicle that brought my car got break down and they don't know any status when it will reach their yard. Now they are telling that they will deliver my car on coming Thursday.

    Going to wait till this Thursday if they still give any lame excuse. I am going to cancel my booking for teaching them a lesson, also going to send out a mail to FIAT if they didn't delver this week.

    -Gopinathan Gunasekaran


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  2. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    I seriously doubt if RDC have any process at all.

    Did you get reply from Fiat?

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  3. guna_gopi

    guna_gopi Timido

    Messages:
    20
    Chennai
    Till now there are no update. Need to call them tomorrow to check whether car has reached their yard or not.

    -Gopinathan Gunasekaran


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  4. vigneshrace

    vigneshrace Amatore

    Messages:
    154
    Chennai
    I am also one of the frustrated customer of RDC fiat.




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    Last edited: Apr 6, 2014
  5. 5u3zEr0

    5u3zEr0 Regolare

    Messages:
    390
    Madras
    Linea T-Jet
    Yes, I got a regular customary reply email. And they also made a couple of follow up calls to enquire whether RDC had finished the spoiler repainting to my liking. That is all, nothing about all the others issue's I mentioned in my email.

    I was not satisfied with Fiats response but I just let it be as I was busy and didn't want to waste my time by continuing the issue.

    RDC service finally repainted the spoiler but again then again the spoiler was not perfect. Vowed never to go back to RDC service.
    1 person likes this.
  6. guna_gopi

    guna_gopi Timido

    Messages:
    20
    Chennai
    Spoke to Showroom Manager RDC Fiat T.Nagar today. Now they are asking me to wait till Tuesday, as the vehicle is still in Pune Plant and it is getting dispatched tomorrow it and will take 5 days to reach their yard. :A

    When I spoke they said that 35 vehicle are pending for RDF Fiat T.Nagar alone, all these vehicle are waiting due to unavailability of truck due to financial year end.
    Last edited: Apr 7, 2014
  7. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    Dealers can publish a book, How to lie to customers - A management perspective. :D
    1 person likes this.
  8. livelyyoungman

    livelyyoungman Regolare

    Messages:
    430
    Chennai
    Chennai
    Linea 1.3
    New Year; New lies.....

    What a pity???? What a pity???
    1 person likes this.
  9. vigneshrace

    vigneshrace Amatore

    Messages:
    154
    Chennai
    We can learn this from the Sales executives of RDC Fiat!


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  10. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    You should demand repainting for the spoilers. After seeing it in person, I can also tell that the color match is pathetic. RDC has to take responsibility for this.

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