KHT Fiat Caffe - Bangalore Ranked #1 of 18 Dealers

4 from 7 reviews

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Address:
Fiat Caffe, No 92,93 Koramangala Intermediate Ring Road, Domlur Bengaluru, Karnataka 560071
  1. Lineaman

    Lineaman

    Messages:
    23
    Bangalore
    Re: KHT Motors, Bangalore

    It was Shobha who met me and offerred me a "Tata Indicom phone".
    Thanks
  2. adit

    adit Regolare

    Messages:
    463
    Bangalore
    Re: KHT Motors, Bangalore

    hi

    i checked the same . it was an initiative of tata motors and not dealership.

    and at the same time i am informed that even chocolates and flowers were sent with the tata indicom mobile phone . but you did not accept the phone but accepted the flowers and chocolates ::D :wow
  3. Re: KHT Motors, Bangalore

    My experience with KHT:
    I was exchanging my 5.5 yrs old tata car with Punto 1.3 MJD. I booked the car in 2010 Oct 1st week and requested to use the money got from old car as downpayment. But no, SR was pressing to pay me at least 25k as down payment. So he can "punch" the vehicle immidiately and I can get delivery in max 3 weeks. I agreed. After 20 days I started following up with SR. He gave answer as vehicles are not in stock hence delay in delivery. I was aware that Punto is not a fast moving car from showroom. When I verified the documents, I could see that he has punched the vehicle only on 16th. Then I was waiting for car to reach bangalore. I asked about PDI and he said I need to goto Peenya since vehicle is in Peenya godown. I wanted to take delivery only after vehicle is registred and I get regt. no. But due to consecutive holidays registration work could have taken 3-4 more days. and SR did not wanted to keep the vehicle with him. so requested me to take the delivery on sunday in his absense without regt.no.

    Few observations:
    1. Promised delivery date not met
    2. Need to do lot of follow up with SR about the vechile status
    3. Got free floor mats which are not proper/exact fit
    4. Insurance amount mentioned in quotation did not match with actual recepit amount [got free TATA insurance, apporx 5k difference in both amounts]
    5. Two days extra waiting to get number plate
  4. Lineaman

    Lineaman

    Messages:
    23
    Bangalore
    Re: KHT Motors, Bangalore

    If it was a Tata motors gift, I would have gotten a communication from Tata Motors that a gift is being sent to me. I am sure others would have mentioned it in various forums, considering that I was not the only one getting this gift :wink: . So I am not sure if it is a correct statement that you made.

    Before I was told that I had to give high ratings (and handed over the gift), I was given the flowers and chocolates as soon as I was met. I thought it was a genuine gesture from KHT motors :wink:

    My intention is not to put you on defensive here. I as a customer to KHT motors (who has brought a 8L worth car) am providing my buying experience with your dealership. I am sure you are looking to improve your dealership, fix the issues if there are any. Hope our feedback helps you in doing so.
  5. adit

    adit Regolare

    Messages:
    463
    Bangalore
    Re: KHT Motors, Bangalore

    this was a gesture from both tata motors and kht motors for the trouble caused to you. no manufacturer calls and say's we are sending u a gift fr the trouble caused. this is a regular precedure where dissatisfied customers are met personally by the concerned representative of dealership customer satisfaction dept.

    @ the same time i am confident about my people not to make such statements of telling customers to rate us high. i believe in fair is fair. u as customers hv all the right to rate my dealership correctly according to your experience.

    not getting defensive but jus that in general people tend to think that dealership owners dont get the information and dont hv the time 2 look into small aspects but unfortunately i do get all info and involve myself personally is y i know the background and is what i was updating you about.

    all feedbacks and suggestions good or bad are always welcome. :) :) :)
  6. Re: KHT Motors, Bangalore

    Adit, dont get me wrong.
    If i was in Lineaman's place, i would have accepted the gift and still would have rated the service centre poor.

    No excuses for poor service, lies and gifts to cover up those.

    Each one of you (us) are responsible for the upliftment of the FIAT brand. My humble request is to not spoil the image of FIAT in India further as the earlier set of Dealers spoiled it. Atleast, we are pinning our hopes on the current dealers to deliver service professionally.
    1 person likes this.
  7. adit

    adit Regolare

    Messages:
    463
    Bangalore
    well this is 2 inform all u guys that in about 4-5 weeks time KHT Motors will be launching a Mobile Service van which will come to your doorstep for all your free service and periodic maintenance service including washing....... this vehicle is already in teh fabrication stages....

    even oil change, filter change , brakes , clutch etc etc will be attended to @ your doorstep.......hopefully even washing......

    Btw y am i not getting feedbacks n complaints from my regulars who use kht ? pls mail me and update me bout your experiences on adit_morzaria@khtmotors.com
  8. RE

    dear adit your website does not feature the latest deals and the price please update it i had requested for a qoutation of punto from your sale team which was never sent to me

    thanks

    aniruddha
  9. Hi adit
    had been to ur showroom at indiranagar opposite to cauvery school to enquire about punto i would like to make a few observations
    1) there was no version of punto being displayed
    2)wanted a test drive but the SA was trying to convinence me to test drive a MANZA
  10. shams

    shams Esperto

    Messages:
    2,388
    Bangalore
    hey when did kht motors come up in indiranagar. i thought it was only near whitefield.

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