now we are able to ur fb page..
I second that. Not sure what really happened.
I wanted to let you know that after I escalated to Mr. Adit, the issues related to my new car is addressed and the car is returned to me. I just mailed this note to Mr. Adit
"Thank you for addressing all the issues related to my car. I am really happy with your prompt response and speedy work your service and sales staff has done. Please add +1 to list of you happy customers. "
Way to go Adit.I hope you are going to be role model for other FASS centers.
good to know that your issues are resolved now. do let us know what all was done in appropriate thread!
My PDI report: http://www.teamfiat.co.in/pre-sales-query/10104-pdi-requesting-expert-company.html#post179636
Deepak spoke about your problem today with me. They have taken this error in a right spirit. Any way glad that your issue was resolved by the management. Have requested on behalf of you and TFI with him to try to minimize such mistakes in future. His words assured me that any such mishaps is taken with positive attitude and shall be rectified ASAP.
I was looking the documents handed over to me today and found something strange, just wanted to check.
During the initial discussion the SA gave me a price list of Fiat Caffe on which Grande Punto EM has insurance amount mentioned as 26200/- INR which totals to (865230/- on road price) and since I bought 2012 model he gave me 65k discount. Now that I check the actual insurance paper handed to me I see the following
Insured amount: 678285/-
Premium Paid: 16429/-
Does this means that they over charged me 10k extra? How does this looks for your new Punto.
this is a common practice which happens with everyone! not sure why though !
Claim the balance amount..nothing wrong in claiming..pls update the progress.
what is there to claim? its just a matter of showing a blown up discount figure! you will get a reply saying that insurance was discounted for the dealer due to dealer insurance tie-up.
its another matter that similar insurance from outside would have costed 16xxx only for this case
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