Butta Automotive Pvt Ltd - Hyderabad Ranked #8 of 18 Dealers

1 from 1 reviews

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crm.fiat@buttagroup.com
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Address:
83 & 84 Punniah Plaza, Road No 2, Banjara Hills, Hyderabad, Telangana 500034 India
  1. Vivek vVenkat

    Vivek vVenkat Timido

    Messages:
    2
    Hyderabad, Andhra Pradesh
    hyderabad
    Linea 1.3
    Butta
    The worst dealership a car manufacture can have. I booked the new linea 1.3 dynamic on Jan 9 2015 for which they promised a delivery date of jan 15 2015 but to no surprise the car only arrived on Feb 6 2015. Then i asked the exec at butta to postpone the delivery to two weeks later. they said ok and they kept calling me every two days as to when i would take the delivery. I told them the date would be on feb 27th and the exec at butta said yes and no problem. I call them on 27th feb to start the delivery process and to my horror they simply said they sold the car to another customer and that they dont have any other car available with. I take this case to Fiat India by an E-Mail and they respond with a phone call the very next day and put me on conference with the Butta Fiat manager Mr.Madhu. He simply said that we tried calling you and they was no response and we sold the car to another customer. To hell with this dealership and i strongly recommend anyone from staying away with this worthless dealership which play cheap tricks and perform like morons.
  2. manas_270

    manas_270 Timido

    Messages:
    21
    Hyderabad
    Punto Evo 1.3 90 HP
    Seems Butta is no more a FIAT dealer. Their name doesn't show up in FIAT India website when I wanted to request for a test drive. Even their "Find Dealer" shows only AV motors. Though these guys didn't have much reputation, with only 1 dealer in Hyderabad, getting jitters whether to go by my decision of getting a FIAT.

    Any idea on this closing down from Fiat owners in Hyderabad?
  3. Dr. Fixated

    Dr. Fixated Novizio

    Messages:
    40
    Hyderabad
    Linea 1.3
    @manas_270 They are no longer a service center either. I checked a day or two ago and they were listed, along with AV Motors, as a service center. I was checking for the list of service centers as the first service for our Linea is approaching.
  4. manas_270

    manas_270 Timido

    Messages:
    21
    Hyderabad
    Punto Evo 1.3 90 HP
    @Dr. Fixated Wow!! So these are very recent changes then. Would love to hear from any of the folks who got their FIAT's serviced at Butta recently, if they were aware of these happenings. 1 showroom in Pune & now 1 in Hyderabad closing down. I seriously hope they open a new one in the city. As much as I have seen positive reviews for AV, It still is better to have at least an option/another showroom to prevent monopoly.
  5. prabhjot

    prabhjot Esperto

    Messages:
    2,898
    delhi ncr
    @manas_270

    You could PM Vidhyshankar Kannan or PradeepM, they have recent decent service experiences with Butta, i think from their recent posts?

    cheers
    manas_270 likes this.
  6. nibedk

    nibedk Regolare

    Messages:
    302
    Hyderabad
    Grande Punto 1.3 90 HP
    I have received Smses from them mentioning discounts on spares and labor on last Friday. Not sure what's the update. I have bought and done all my services @ Butta and have not had any problems yet. Hoping they don't close down. May be they are earmarked for Jeep and Abarth dealership.
    manas_270, Dr. Fixated and prabhjot like this.
  7. Vivek vVenkat

    Vivek vVenkat Timido

    Messages:
    2
    Hyderabad, Andhra Pradesh
    hyderabad
    Linea 1.3
    @manas_270 my experience with a.v.mtrs hyd is good. I would recommend you buy the car. As service is concerned you would not find any problems with having only one dealer and service centre in Hyderabad. And talking about monopoly I don't think a.v.motors would resort to such an affair. Plus the added advantage of fiat cars is that you only need to service them every 15000 km or an year. Do your math and you can estimate the no. Of visits you might have in a year.
    We would love to see you in the fiat family soon. cheers.
    manas_270 likes this.
  8. PradeepM

    PradeepM Staff Member Janitor

    Messages:
    769
    Hyderabad
    Linea 1.3
    Only One Service Center can be an advantage and a disadvantage too.
    Advantage: The dealer is more benefited and will derive more profits as all cars are expected to get serviced only at one location.
    Better standards due to constant flow of business.
    Better availability of spares as the stock moves faster where ever applicable.
    Diadvantages : The dealer might possibly become more arrogant as we are left with no options.
    Location might not be too comfortable for everyone, and people will not be left with any option.

    Well I know that Skoda has only Mahavir all across South India and they still do decent sales much better than FIAT, however the dealer is well known for arrogance and carelessness and I only wish that AV doesn't take the same path.

    Also on the ABARTH, I dont think Butta has a chance as I see ABARTH is being launched only in 4 major cities and Hyderabad is not one of them. From what I heard Butta has a bad credit history with FIAT and they have been struggling from a while to get back to terms with the manufacturer. So not sure what exactly is the reason for pulling the shutters down (if at all all this news is true) but this is totally against FIAT's incorrect assurances that they are expanding their dealer networks.
    While we all love the car's for what they are, these kind of moves by the lethargic FIAT does spike some flame to a degree even to usually cool heads like me :).
    Anyways lets see how things turn out to be.

    Cheers,
    Pradeep.
    manas_270 and prabhjot like this.
  9. nibedk

    nibedk Regolare

    Messages:
    302
    Hyderabad
    Grande Punto 1.3 90 HP
    @PradeepM yeah I do know only 4 cities have been chosen. But for Fiat to succeed in long run they have to expand it to other cities. Let's c what pans out. I have had good experience with Butta. Hoping it doesn't close down. It's always better to have options as it fosters competition.
    manas_270 and PradeepM like this.
  10. PradeepM

    PradeepM Staff Member Janitor

    Messages:
    769
    Hyderabad
    Linea 1.3
    Folks,

    After a few conversations and calls it at this point of time seems that the news on Butta closing down is FALSE. Lets wait for a few more days for more clarify and keep this thread updated accordingly. Till then I would request everyone not to panic or get distressed ( I know I did :) ) and lets see how this unfold.

    Cheers,
    Pradeep.
    manas_270, Dr. Fixated and prabhjot like this.

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